Learning and Development Administrator

Our client is looking for a dynamic Learning and Development Administrator.  The Learning and Development Administrator is responsible for providing administrative support to the Learning and Development team. This role involves coordinating training programs, maintaining training records, assisting with the development of training materials, and ensuring the smooth running of L&D activities. The L&D Administrator will work closely with various departments to support the organization's learning objectives.

Salary: $60k - $80k

Responsibilities

Schedule and organize training sessions (including New Employee Orientation (NEO)), workshops, and seminars for both new hires and current employees.
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Manage and update the Learning Management System (LMS) with new courses, user data, training records and SOP updates.
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Ensure that all new hires complete their compliance training in a timely manner, and that compliance drives are completed promptly across the entire organization.
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Be main point of contact and manage L&D inbox and maintain L&D training calendar updated.
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Communicate training announcements, calendar invitations, registration instructions, session reminders, and follow up emails as needed for both participants and facilitators.
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Book training venues, arrange logistics, ensure necessary training materials are available, and assist with tear down as needed.
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Support Facilitators in hybrid sessions in monitoring and enhancing the classroom experience especially for virtual participants by managing the chat, breakout rooms, and troubleshooting technical issues.
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Communicate with participants regarding training details and updates.
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Maintain accurate training records, including attendance, completion rates, and feedback.
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Prepare regular reports on training activities and outcomes for management review.
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Assist in the creation and formatting of training materials, presentations, and e-learning modules.
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Coordinate with subject matter experts to gather content and ensure its relevance and accuracy and maintain regular content governance by scheduling periodic reviews with SME departments.
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Support the development and updating of online training resources.
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Act as a point of contact for employees regarding training inquiries and issues.
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Liaise with external training providers to coordinate and manage outsourced training programs.
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Process training-related invoices and expense reports.
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Assist in the preparation of training budgets and monitor expenses.
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Gather feedback from training participants and use it to suggest improvements to programs and processes.

Qualifications

Bachelor’s degree in Education, Business Administration, or a related field preferred.
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Previous experience in an administrative role, preferably with an emphasis in system administration.
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Familiarity with Learning Management Systems (LMS) and e-learning platforms is a plus.
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Strong organizational and multitasking abilities.
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Excellent communication skills, both written and verbal.
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Proficiency in MS Office Suite (Word, Excel, PowerPoint).
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Attention to detail and accuracy in data entry and record-keeping.
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Ability to work independently and as part of a team.
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Proactive and resourceful in solving problems.
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High level of professionalism and discretion when handling confidential information.
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Strong customer service orientation.

*A complete job description will be provided*

If this is a role that interests you and you’d like to learn more, click apply now and I will be in touch with you to discuss this great opportunity. I look forward to speaking with you!

 

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.