Description
The Residential Learning and Development Coordinator is responsible for the coordination and oversight of training needs for the residential department. The Learning and Development Coordinator will develop and revise all required trainings, develop supplemental trainings as needed, and manage the schedule to ensure training needs are met in a timely fashion.
Major Responsibilities/Activities:
Assess training needs for new and existing employees
Design and utilize assessment tools to measure training effectiveness
Identify internal and external training programs to address competency gaps
Monitor external environment for changing regulatory areas
Organize, develop or source training programs to meet specific training needs
Develop training aids such as activities, competency assessments, PowerPoints, manuals, and handbooks
Present training programs using recognized training techniques and tools
Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching
Keep current on training design and methodology
Track and report on training outcomes
Provide feedback to program participants and management
Maintain department employee training records.
Maintain Train the Trainer Certifications needed to educate employees. These certifications include, but not limited to, Therapeutic Crisis Intervention for Instructors, CPR/First Aid Instructor Certified, CARE Educator, etc.
Partner with internal stakeholders regarding employee training needs
Manage and maintain in-house training facilities and equipment
Responsible for ongoing training evaluation and making necessary adjustments to the training as needed.
Establish and maintain relationships with external training providers
Coordinate off-site training activities for employees
Handle logistics for training activities including venues and equipment
Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions
The Qualified Candidate will have:
A Bachelor's degree in education, communication, or human services
Minimum of 2 years experience developing, conducting, presenting, tracking and leading training programs required
Management experience preferred
A valid NYS driver's license
Excellent written communication skills and dynamic oral communication skills
Experience in human services preferred
Standing, walking, climbing, stooping, kneeling and occasional lifting and/or moving more than 25 pounds may be required
Schedule Information- Shift will be based on the training needs of the program. Schedule can be preplanned in advance and will vary between 9am-5pm, 10am-6pm, or 11a-7p shifts with occasional evenings and weekends required.
Competitive Pay Rate of $26-$28 per hour based on experience
C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment
Paid Time Off (PTO), paid holidays and bereavement time
Employer Paid Life Insurance
Medical insurance options
Dental insurance options
Vision insurance options
Wellness Program and Incentives
Health Savings Account (HSA)
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions (1000 hours each year)
Child and Family Services is an Equal Opportunity Employer:
Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Qualifications
Behaviors
Preferred
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.