The Administrative Coordinator supports the daily operations of a professional training academy, ensuring seamless execution of certificate programs and efficient administrative processes. This role is critical in coordinating trainings, managing records, and serving as a key point of contact for participants, trainers, and internal teams.
Responsibilities:
Coordinate certificate training programs, including planning, scheduling, registrations, logistics, and preparation of training materials.
Provide administrative support by maintaining training records, managing course evaluations, and preparing reports.
Serve as the primary contact for participant, trainer, and stakeholder inquiries via email and phone.
Oversee office and training room organization, supplies, and basic facility coordination.
Maintain accurate participant data, attendance records, training history, and manage the Learning Management System (LMS) while ensuring data confidentiality and security.
Qualifications:
Associate’s degree in Business, Communications, or a related field.
Experience in administrative coordination, preferably in a training or educational environment.
Strong organizational skills with high attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and database management systems.
Ability to multitask, prioritize, and work effectively in a fast-paced setting.
Strong interpersonal and collaboration skills.
Knowledge of event planning and logistics coordination is a plus.