Learning and Development Coordinator

Administrative Coordinator

The Administrative Coordinator supports the daily operations of a professional training academy, ensuring seamless execution of certificate programs and efficient administrative processes. This role is critical in coordinating trainings, managing records, and serving as a key point of contact for participants, trainers, and internal teams.

Responsibilities:

• Coordinate certificate training programs, including planning, scheduling, registrations, logistics, and preparation of training materials.
• Provide administrative support by maintaining training records, managing course evaluations, and preparing reports.
• Serve as the primary contact for participant, trainer, and stakeholder inquiries via email and phone.
• Oversee office and training room organization, supplies, and basic facility coordination.
• Maintain accurate participant data, attendance records, training history, and manage the Learning Management System (LMS) while ensuring data confidentiality and security.

Qualifications:

• Associate's degree in Business, Communications, or a related field.
• Experience in administrative coordination, preferably in a training or educational environment.
• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and database management systems.
• Ability to multitask, prioritize, and work effectively in a fast-paced setting.
• Strong interpersonal and collaboration skills.
• Knowledge of event planning and logistics coordination is a plus.