Learning and Development Lead - Philadelphia

BARBER NATIONAL INSTITUTE

Philadelphia, PA

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JOB DETAILS

SKILLS

Adult Learning, Analysis Skills, Barber, Business Administration, Business Strategy, Coaching, Communication Skills, Continuous Deployment/Delivery, Continuous Improvement, Cross-Functional, Data Analysis, Data Entry, Employee Assistance Plan, Employee Orientation, HRIS/HRMS, Healthcare, Human Resources, Identify Issues, Leadership, Learning Management System (LMS), Life Insurance, Logistics, Maintain Compliance, Microsoft Office, Multitasking, Needs Assessment, Onboarding, Operational Support, Organizational Development/Management, Organizational Psychology, Organizational Skills, People Management, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Program Evaluation, Project/Program Management, Psychiatry and Mental Health, Records Management, Regulations, Schedule Development, Scholarship, Society for Human Resource Management (SHRM), Student Loans, Team Lead/Manager, Team Player, Training Program, Training/Teaching, Training/Teaching Curriculum, Trend Analysis, Tuition Fees, Willing to Travel, Writing Skills, eLearning

LOCATION

Philadelphia, PA

POSTED

Today

Overview:
As a Learning and Development Lead at the Barber National Institute, you will support the organization's mission of "making dreams come true" by leading the orientation and annual requirements team while ensuring employees receive a strong, consistent start and ongoingdevelopment throughout their employment. This role plays a key part in creating a positive onboarding experience and serving as a resource for new employees as they transition into the organization.

You will oversee the coordination, delivery, and continuous improvement of new hire orientation and required annual trainings, ensuring experiences are engaging, practical, and aligned with regulatory and organizational needs. You will also support employees navigating training requirements by addressing questions, troubleshooting issues, and reinforcing expectations.

This role includes responsibility for utilizing the Learning Management System (LMS) to manage training records, track completion, and analyze data to support compliance and improve learning outcomes.

As a senior member of the Learning & Development team, you will provide coaching, scheduling oversight, and operational guidance to ensure training programs run effectively. This role requires strong leadership, problem-solving, and day-to-day support of team operations.

This is a hybrid role with a strong in-person expectation, Candidates must be local and able to work on-site regularly. Regional travel, along with occasional evening or weekend sessions, may be required.

What You'll Bring:
• Advanced expertise in adult learning principles, facilitation, and curriculum design
• Strong ability to deliver engaging onboarding and compliance training experiences
• Excellent facilitation skills for both in-person and virtual learning environments
• Ability to lead team operations through coaching, coordination, and scheduling
• Strong troubleshooting skills to address training, technology, and participant issues
• Ability to manage scheduling and coordinate training logistics across multiple programs
• Strong analytical skills to interpret training data, participation, and feedback
• Experience using Learning Management Systems (LMS) for data entry, tracking, reporting, and analysis
• Excellent verbal and written communication skills to support employees at all levels
• Strong relationship-building skills and ability to collaborate across departments
• Ability to translate learning needs into practical, structured training experiences
• Strong organizational and project management skills with the ability to manage multiple priorities
• Commitment to fostering a supportive, accessible, and positive learning environment
• Proficiency with LMS platforms, HRIS systems, and Microsoft Office Suite

What You'll Have:
• Bachelor's degree in Organizational Development, Human Resources, Business Administration, Education, Industrial-Organizational Psychology, Leadership, or related field required (Master's preferred)
• Minimum of 6 years of progressive experience in Learning and Development, training operations, or related field
• Demonstrated experience facilitating training and supporting onboarding programs
• Experience coordinating or leading training operations and schedules
• Experience working with compliance-based or required training programs preferred
• Professional certifications (e.g., SHRM-CP, SHRM-SCP, coaching or facilitation credentials) preferred
• Equivalent combinations of education and experience may be considered

A Typical Day May Include:
• Designing and facilitating learning programs
• Leading and supporting the orientation and annual requirements team as a primary focus area
• Coordinating and managing training schedules, logistics, and participant communications
• Coaching team members and facilitators to strengthen delivery and learner engagement (no formal performance management responsibilities)
• Supporting onboarding processes, including entering and guiding new employees through initial training requirements
• Navigating and maintaining the Learning Management System (LMS), including entering data, tracking completion, and ensuring accuracy of training records
• Extracting, analyzing, and reporting on training data to monitor compliance, identify trends, and inform decision-making
• Using LMS and training data to improve program effectiveness, address gaps, and support organizational needs
• Troubleshooting day-to-day issues, including participant concerns, login/access challenges, and training technology issues
• Managing real-time problem-solving during training sessions to ensure a smooth learning experience
• Partnering with leaders and HR to align learning strategies with organizational priorities
• Coaching leaders to strengthen decision-making, communication, and accountability
• Leading structured working sessions focused on process improvement, role clarity, and planning
• Developing curriculum, facilitator guides, and reinforcement tools
• Evaluating program effectiveness using feedback, participation data, and performance indicators
• Providing guidance and support to facilitators and L&D contributors
• Monitoring workforce trends and identifying emerging learning needs
• Ensuring consistency and quality across all learning experiences
• Supporting cross-functional initiatives that enhance workforce capability
• Traveling within the region to support program delivery

Perks with a Purpose
Our benefits are created with YOU in mind.

Healthcare
• Highmark Medical and Mental Health
• Delta Dental and Davis Vision Coverage
• Health Savings Account/Flexible Spending Accounts
• Teladoc Virtual Health
Financial Well-being
• 401K Retirement Plan with Employer Match
• On-Demand Pay
• Employee Referral Bonus Program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts
Life & Family Support
• Company Paid Life Insurance
• Short & Long-Term Disability Insurance
• Employee Assistance Program
• Erie Campus*- discounted on-site weekday childcare
• Employee discounts for select BNI events and services
• Generous Paid Time Off
• Seven Paid Holidays

Who is Barber National Institute?

The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE

Any consideration of the background check will be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.

About the Company

BARBER NATIONAL INSTITUTE

We're committed to making dreams come true for children and adults with disabilities and their families. Since our founding in 1952 by the late educator Dr. Gertrude A. Barber in Erie, PA, we have grown from a one-room classroom into a dynamic, multi-faceted organization the provides education, services and support to individuals, families and professionals.

Today, the Barber National Institute provides a full range of services that include:

early intervention for infants and toddlers
an inclusive preschool
an approved private school
autism diagnosis and treatment
job training and placement
adult day services including community habilitation
residential options including community group homes, Lifesharing and supported living programs
in-home services and Agency with Choice
specialized therapies
behavioral therapies
a retirement center

We have a team of more than 2,100 skilled and dedicated professionals committed to providing innovative services and the highest quality of care in Erie and Northwestern Pennsylvania, Philadelphia and Pittsburgh. Over the last six decades we have established a global reputation for excellence in all areas of service delivery, education and professional development. And each year we help more than 4,200 individuals across Pennsylvania reach their potential for fulfilling, productive lives. We invite you to learn more by visiting www.BarberInstitute.org.

COMPANY SIZE

1,500 to 1,999 employees

INDUSTRY

Healthcare Services

FOUNDED

1952

WEBSITE

http://www.barberinstitute.org/

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