Overview
The Learning and Development Program Manager is responsible for planning the delivery of company-wide solutions in areas including change management, leader and high potential development, organizational and team effectiveness. The L&D Program Manager will oversee the training, coaching, and quality control of a group of facilitators within the business. This role is the champion for growing our field operations leaders and preparing them for their current and future roles.
Responsibilities
• Leadership and Professional Development SME for field (focus on frontline leaders in transportation terminals and warehouse distribution centers) • Act as a strategic partner to HR colleagues and operations partners throughout the organization • Facilitate learning using a variety of instructional techniques and formats such as simulations, team exercises, group discussions, videos, and interactive lectures, including offering learning opportunities based on operational needs. • Manage the train-the-trainer program certifying HR Partners, contractors and other NFI employees to be facilitators • Manage the program implementation of field leadership and professional development, including coordinating trainer schedules, evaluating trainer effectiveness, coaching and providing feedback to trainers, managing stakeholder communications • Collect program feedback and evaluations, and compile for regularly scheduled report-outs • Apply tools to measure learning solution effectiveness and its impact on performance • Conduct recurring content audits to ensure all materials are up to date and at their most effective • Develop course content and supporting job aids into appropriate media
Qualifications
• Bachelor's degree in business, organizational development, adult learning, or similar degree or equivalent experience required • Expert training program facilitator • 5+ years experience facilitating leadership and professional development programs • Experience facilitating programs in a warehouse, transportation terminal, manufacturing, or similar type environment • Ability to coordinate and manage programs across multiple locations and teams • Expertise in multiple leadership development methodologies and programs • Demonstrated adult learning techniques and facilitation skills • Strong written and oral communication skills, experience in communicating effectively with a diverse group of individuals • Demonstrates working knowledge of e-learning development software and learning management systems
Compensation and Benefits
We are excited to share that the base salary range for this position is $91,583.70 - $112,111.00. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants qualifications, experience, education, and geographic location when determining a starting rate of pay.
Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.
Equal Opportunity Employer
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants
The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Profit Center
PC-4030