Learning and Enrichment Program Coordinator.

Learning and Enrichment Program Coordinator.

Salary

$46,360.00 - $78,811.00 Annually

Location

New Hanover County, NC

Job Type

Full-Time

Job Number

202600181

Department

SENIOR RESOURCE CENTER

Opening Date

07/02/2026

Closing Date

7/14/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Position Information

The New Hanover County Senior Resource Center seeks a dynamic, creative, and highly motivated Learning and Enrichment Program Coordinator to develop, coordinate, implement, and evaluate educational, social, and enrichment opportunities that promote lifelong learning, healthy aging, social connection, independence, and overall well-being for older adults throughout New Hanover County.

This position plans and delivers classes, workshops, presentations, technology instruction, special events, and community engagement opportunities while cultivating partnerships with community organizations, instructors, and subject matter experts to expand programming and connect older adults with valuable information and services.

Essential Duties Include:

Program Development & Coordination

• Develop, coordinate, implement, and evaluate educational, social, cultural, recreational, and enrichment programs that support healthy aging and lifelong learning.
• Plan and facilitate classes, workshops, lectures, technology training, demonstrations, special events, and community presentations that reflect the interests and needs of older adults.
• Coordinate technology education and digital literacy programs that help older adults confidently use devices, safely access online resources, and avoid scams and fraud.
• Develop and implement social engagement, cultural, resource, advocacy, and recognition events that encourage participation build community connections, and reduce social isolation.
• Assist with evidence-based health promotion programs, wellness initiatives, and other strategic aging initiatives.

Community Partnerships & Outreach

• Recruit, coordinate, and support instructors, presenters, volunteers, and community partners to provide high-quality programming.
• Build and maintain collaborative partnerships with community organizations, educational institutions, healthcare providers, nonprofits, and other stakeholders to expand programming and community resources.
• Represent the Senior Resource Center at community meetings, outreach events, and partner organizations to promote programs and services.

Program Administration & Evaluation

• Monitor program participation, evaluate participant feedback and outcomes, prepare reports, maintain records, manage assigned budgets, and recommend program improvements.
• Support departmental initiatives, including the Master Aging Plan, Age-Friendly Community initiatives, strategic goals, and other organizational priorities.

Other Duties

• Perform other related duties as assigned.

New Hanover County Government

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

Living in New Hanover County, NC

New Hanover County offers an exceptional quality of life with its picturesque coastal location. Enjoy the stunning beaches, water activities, and a variety of recreational opportunities right at your doorstep. Immerse yourself in the vibrant local culture, indulge in diverse dining experiences, and explore historical landmarks. The county is known for its strong sense of community, excellent schools, and a thriving arts scene. With a focus on good governance and a commitment to customer service, New Hanover County provides an ideal environment for both personal and professional growth.

• • • *

Hours:

Typical schedule is Monday - Friday 8:00 am - 5:00 pm. Thursday evenings until 7:00 pm will be required as needed. Must be available to report for emergency work assignment during emergency situations.

Employment Type:

Full-time, non-exempt

Salary Information: The hiring range for this position is $46,360 - $78,811 annually, plus a competitive benefits package. Salary will be determined based on qualifications, internal equity, budget, and market considerations.

New Hanover County offers:

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Please check out our careers page at www.nhcgov.com/careers for more information on why New Hanover County is a great place to work.

Qualifications

Minimum Qualifications:

Bachelors degree in Human Services, Education, Communications, Recreation, Gerontology, Public Administration, or a closely related field and three (3) years of progressively responsible experience developing, coordinating, or managing community, educational, recreational, or human services programs; or an equivalent combination of education and experience.

Required:

Valid drivers license from any state and good driving record at the time of application.

Valid North Carolina drivers license with acceptable driving record by the first day of employment.

Preferred Qualifications:

• Experience working with older adults.
• Knowledge of aging services and community resources.
• Experience developing partnerships with community organizations.
• Experience planning virtual programming and utilizing technology for program delivery.
• Bilingual in English and Spanish.

Knowledge, Skills & Abilities:

• Knowledge of principles and best practices related to adult learning, healthy aging, community engagement, and program development.
• Ability to develop, coordinate, implement, and evaluate multiple programs and projects simultaneously.
• Strong organizational, project management, and problem-solving skills with attention to detail.
• Excellent interpersonal, customer service, public speaking, facilitation, and written and verbal communication skills.
• Ability to establish and maintain effective working relationships with participants, volunteers, community partners, elected officials, and County staff.
• Ability to analyze participation data, evaluate program effectiveness, and recommend continuous improvements.
• Ability to exercise sound judgment, work independently, and collaborate effectively within a team environment.
• Proficiency with Microsoft Office and technology used for program planning, communication, registration, virtual programming, and presentations.
• Demonstrated commitment to professionalism, innovation, integrity, accountability, stewardship, equity, and outstanding public service.

Physical Requirements / Working Conditions:

Work is performed in an office, community, and recreational environment and requires frequent standing, walking, bending, reaching, lifting, and transporting program materials and equipment weighing up to 40 pounds. Occasional evening and weekend work may be required to support programs, meetings, and special events. Local travel throughout New Hanover County is required.

Other Information

Applicant Information:

After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting information pertinent to the position. Application status updates may be viewed through the applicant portal.

In compliance with G.S. 153A-94.2(b), if this position requires an applicant to work with children in any capacity, the selected candidate must successfully complete a fingerprint-based State Bureau of Investigation (SBI) criminal history record check following acceptance of a conditional offer of employment. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties. Additional information on how to complete this required check will be provided to the selected candidate after an offer of employment is accepted.

New Hanover County is an Equal Opportunity Employer.

New Hanover County is an Equal Opportunity Employer.

New Hanover County offers a competitive benefits package designed to encourage and support your health, well-being and productivity to include

• Employer paid 401k deferred compensation contributions (5% for sworn law enforcement and 2.5% for all other benefits eligible positions);
• Retirement plan through the NC Retirement system;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, vision insurance + many other insurance options;
• Employee assistance program;
• 100% employer paid long term disability;
• Onsite, employer-paid health and wellness center which includes a nurse practitioner and physical therapist;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Benefit options for eligible positions include medical, dental, elective supplemental insurance options including short-term disability, vision, flexible spending accounts, voluntary term life, cancer, accident, and critical illness policies. Employees who elect medical and dental insurance within the specified timelines provided during on-boarding, will have coverage effective on their date of hire. For more information about New Hanover County benefit options, including our benefit rates, please click here.

Please check out our careers page at www.nhcgov.com/careers for more information on why New Hanover County is a great place to work.

Note: All positions listed as temporary, casual part time, volunteer, and intern are not eligible to receive benefits. Part-time position with fewer than 20 scheduled hours per week will not include benefits.

01

Do you have a Bachelors degree in Recreation, Gerontology, Human Services, Education, Public Health, Communications, or a closely related field?

• Yes
• No

02

Indicate your years of experience planning, coordinating, or implementing community programs, workshops, or events.

• No experience
• Less than 1 year experience
• 1 year but fewer than 3 years experience
• 3 years but fewer than 5 years experience
• 5 years or more years experience

03

Which of the following best describes your experience delivering presentations, facilitating classes, or speaking to groups?

• No experience
• Less than 1 year experience
• 1 year but fewer than 3 years experience
• 3 years but fewer than 5 years experience
• 5 years or more years experience

04

Which of the following best describes your experience serving older adults, caregivers, veterans, or other aging populations?

• No experience
• Less than 1 year experience
• 1 year but fewer than 3 years experience
• 3 years but fewer than 5 years experience
• 5 years or more experience

05

Which of the following software applications have you used professionally? (Select all that apply.)

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Teams or Zoom
• Registration or database management software
• Canva or similar graphic design software
• None of the above

06

Do you have experience organizing large community events, educational series, health fairs, or resource fairs?

• No experience
• Assisted with events
• Planned and coordinated events
• Led multiple recurring events or educational series

07

This position requires coordinating multiple educational programs, instructors, community partners, and schedules simultaneously. Which statement best describes your experience?

• No experience
• Limited experience coordinating multiple projects
• Regularly coordinated multiple projects with moderate independence
• Independently managed numerous concurrent programs, events, and partnerships

08

Do you possess a valid drivers license?

• Yes
• No

09

Are you eligible to obtain a valid NC Drivers License by your first day of employment?

• Yes
• No
• n/a - already have NC DL

10

Have you had your drivers license suspended or revoked for any reason in the last three years?

• Yes
• No

11

Have you received two or more driving violation tickets in the previous 12 months or three or more in the previous 36 months? *Please note: Answering yes to this question will not automatically disqualify you from consideration for the position.

• Yes
• No

12

Describe a successful program, workshop, or community event that you planned and coordinated. Include your role, how you collaborated with community partners or presenters, and how you measured its success.

Required Question

Employer New Hanover County

Address 230 Government Center Drive - Suite 135

Wilmington, North Carolina, 28403

Phone 910-798-7178

910-798-7178

Website https://www.governmentjobs.com/careers/nhc