Learning Data and Systems Analyst

About the job

The Learning Data and Systems Analyst will support operational excellence through data and digitization, delivering friction-free support to internal customers, while driving the learning agenda through data-driven insights. This role is expected to be the subject matter expert on all learning systems, learning data collection, learning data visualization, learning impact and analysis; they will need to operate independently and check-in rather than operate with frequent guided direction. This role is hybrid and can be based out of White Plains, NY or Louisville, CO!

Key Responsibilities:

• Data, Data Governance and Reporting:
• Collect, analyze, and interpret data related to learning and talent development programs.
• Provide and synthesize data insights to Director level and above in the organization.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and learning metrics.
• Provide data-driven insights to inform decision-making and improve learning initiatives for the enterprise
• Ensure data accuracy and integrity across all reporting systems.
• Be accountable for all data activities within the L&C department.

2. Learning Technology Management and User Support:

• Oversee the administration and maintenance of the Learning Management System (LMS).

• Own the generation of data from learning technology tools to support training and facilitations

• Provide technical support and training to LMS users, ensuring seamless user experience.

• Troubleshoot and resolve LMS-related issues in a timely manner.

• Collaborate with content developers to upload and manage learning materials.

• Collaborate with the Global Learning Team to maintain enterprise requirements.

3. Budget Management Support:

• Process invoices, track expenses, and ensure timely payments to learning vendors.
• Maintain accurate financial records and reconcile discrepancies.
• Collaborate with the finance department to ensure compliance with budgetary guidelines.

4. Cross-Functional Learning Services Support:

• Triage learning requests received through internal customer support systems.

• Support the delivery of learning support requests to the Learning teams.

• Coordinate and support the delivery of learning programs and events.

5. Employee Listening Survey Support:

• Support stakeholders with the analysis of and reporting of data from employee listening tools.

The salary range for this position is $78-112k USD. The exact salary offered will depend on several factors, including the candidates relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.