Learning, Development & Capability Enablement Lead

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

This role leads the learning and development strategy and execution for Business Data & Analytics (BD&A), shaping how BD&A builds the skills, knowledge and learning experiences needed to advance critical capabilities across data, analytics, AI, product management and insurance business knowledge. It supports employees at all stages of their careers-from early talent to leadership-by partnering closely with leaders, HR and technical teams to ensure development programs are aligned to evolving business priorities and workforce needs.

Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.

Key Responsibilities

• Develop and execute a forward-looking learning strategy aligned to BD&A priorities
• Translate business goals into targeted capability-building initiatives
• Partner with HR and BD&A leaders to identify skill gaps, assess and prioritize development needs, and define capability-building priorities (data, AI, insurance knowledge, product management, customer experience, LEAN, etc)
• Build and manage a structured upskilling roadmap across BD&A
• Design and deliver targeted learning programs, communications, and practical learning pathways that enable sustained capability growth and ensure achievement of development initiatives
• Ensure programs are scalable, aligned, and focused on real-world application
• Contribute to BD&A talent strategy by connecting skill development, workforce readiness, and evolving business needs
• Lead intern and early talent programs to build future pipeline from recruitment through completion of term
• Enhance onboarding and development experiences for new hires
• Partner and collaborate across and with BD&A, HR, IT, and business teams to ensure alignment of learning efforts and/or to deliver programs that are enterprise-wide
• Champion a strong learning culture that encourages continuous development, knowledge sharing and practical application of new skills

Qualifications

• Bachelor's degree (business, HR, analytics, or related field preferred)
• 5+ years in learning, development, or talent development with an understanding of diverse adult learning methods and mechanisms (video, podcasts, online tutorials, and more)
• Strong communication, collaboration, and facilitation skills
• Ability to navigate ambiguity and translate strategy into action
• Experience working with cross-functional teams and stakeholders
• Knowledge of insurance operations and business processes
• Familiarity with data, analytics, and AI concepts
• Experience in instructional design, including designing upskilling or capability-building programs
• Experience with learning development and business technical tools (ie. Vyond, Copilot, LinkedIn Learning, or similar)
• Ability to translate technical concepts into business-focused learning
• High emotional intelligence and ability to engage effectively with various stakeholders

Business Unit:

Business Data and Analytics

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.