Job Title: Learning & Development Facilitator Location: Boston, MA 02116 Duration: 09+ Months Pay rate: $21.00/hr - $21.40/hr on W2 without benefits
Summary: We are seeking an experienced Learning & Development Facilitator & Instructional Designer to deliver engaging learning experiences and design high-quality training programs that support employee and leadership development.
We are seeking an experienced Learning & Development Facilitator & Instructional Designer to deliver engaging learning experiences and design high-quality training programs that support employee and leadership development. The ideal candidate is an exceptional facilitator and communicator who creates respectful, inclusive, and interactive learning environments while guiding meaningful conversations with professionalism, sensitivity, and confidence.
Key Responsibilities
Facilitate instructor-led training programs in both in-person and virtual environments using established curricula and learning materials. Note: In-person facilitation may require statewide travel.
Facilitate learning experiences focused on leadership development, communication, emotional intelligence, team effectiveness, change management, conflict resolution, performance management, and inclusive workplace practices.
Foster an engaging, psychologically safe learning environment that encourages participation, collaboration, and knowledge sharing.
Skillfully manage group dynamics and respond thoughtfully to challenging questions and sensitive discussions.
Design and develop learner-centered training materials, including facilitator guides, participant workbooks, presentations, job aids, and supporting resources.
Apply adult learning principles and established instructional design methodologies (e.g., ADDIE, SAM) to create effective learning experiences.
Collaborate with subject matter experts (SMEs) to gather content, validate technical accuracy, and develop relevant instructional materials.
Evaluate participant feedback and learning metrics to identify opportunities for continuous improvement.
Provide observations and recommendations to program leaders regarding participant engagement and training effectiveness.
Maintain accurate attendance, evaluation, and training records.
Required Qualifications
Minimum of five (5) years of experience facilitating instructor-led training, workshops, or adult learning programs.
Demonstrated experience designing and developing instructor-led and blended learning solutions.
Strong knowledge of adult learning principles and instructional design methodologies.
Exceptional facilitation, presentation, and public speaking skills.
Experience facilitating discussions related to diversity, equity, inclusion, and belonging (DEIB) and other sensitive workplace topics.
Experience delivering management and leadership development programs.
Strong interpersonal and relationship-building skills with the ability to engage employees at all organizational levels.
Proficiency with Microsoft Office Suite and virtual learning platforms such as Microsoft Teams and Zoom.
Strong organizational skills with the ability to manage multiple projects and priorities.
Preferred Qualifications
Experience coaching, consulting with, or supporting leaders at all organizational levels to strengthen leadership effectiveness.
Familiarity with learning management systems (LMS) and learning analytics.
Experience evaluating learning outcomes and using data to improve training programs.
Experience with Articulate Storyline 360 a plus
Numbers & Facts
Location
Boston, MA
Salary
$21–$21.40 Per Hour
Skills
Adult Learningunmatched
Change Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Consultingunmatched
Continuous Improvementunmatched
Diversityunmatched
Hardware Virtualizationunmatched
Instructional Designunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Learning Management System (LMS)unmatched
Metricsunmatched
Microsoft Officeunmatched
Microsoft Product Familyunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Presentation/Verbal Skillsunmatched
Project/Program Managementunmatched
Team Lead/Managerunmatched
Technical Writingunmatched
Training Programunmatched
Training/Teachingunmatched
Training/Teaching Curriculumunmatched
Training/Teaching Materialsunmatched
Willing to Travelunmatched
eLearningunmatched
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