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Learning & Development Partner

Able Services
  • Washington, DC
  • $90,000–$105,000 Per Year
  • Autofill and Review
6 days ago

Job Description

ABM is hiring a Learning & Development Partner to serve as the dedicated onsite learning leader for the IMF account. This role is responsible for designing, facilitating, implementing, and measuring learning and development initiatives that strengthen workforce capability, employee engagement, leadership readiness, and operational excellence.

Working closely with operational leaders, Human Resources, and client stakeholders, the Learning & Development Partner translates workforce needs and business priorities into practical learning experiences that support employee growth, service delivery, technology adoption, and long-term organizational success.

This position requires a highly engaging facilitator, relationship builder, and business partner who can effectively work across all levels of the organization while owning execution of the account's learning strategy and training commitments.

This is an Onsite Role (Mon-Fri).

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2026 Employee Benefits | Staff & Management

$90,000 - $105,000 a year

Pay: $90,000 - $105,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's

education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Key Responsibilities

Learning Strategy & Program Management

  • Develop and manage the account's learning and development roadmap.
  • Identify skill gaps and development opportunities through workforce and business assessments.
  • Coordinate and execute the annual training calendar.
  • Monitor participation, completion, and effectiveness metrics.
  • Ensure fulfillment of contractual training requirements.

Facilitation & Training Delivery

  • Design and deliver engaging classroom, virtual, and workshop-based learning programs.
  • Facilitate leadership, technical, compliance, safety, customer service, and professional development training.
  • Develop training materials, job aids, guides, and supporting resources.
  • Support onboarding and employee orientation programs.

Workforce Development

  • Develop competency-based learning pathways for frontline employees, supervisors, and managers.
  • Support certification, career progression, and succession readiness initiatives.
  • Partner with leaders to strengthen employee development and retention efforts.

Change Management & Technology Adoption

  • Support workforce readiness for new technologies, systems, and operational processes.
  • Develop role-specific training and adoption plans.
  • Measure learning effectiveness and recommend continuous improvements.

Stakeholder Partnership

  • Serve as the account's primary Learning & Development advisor.
  • Build strong relationships with operational leaders, employees, HR, and client stakeholders.
  • Present learning outcomes and recommendations to leadership teams.

Business Continuity, Engagement & Culture

  • Business Continuity: Design and facilitate tabletop exercises and scenario-based drills to strengthen organizational readiness and resilience.
  • Onboarding: Own the competency-based onboarding framework and foundational content, with managers leading role-specific integration and coaching.
  • Engagement & Culture: Drive engagement, recognition, leadership events, and culture initiatives that strengthen retention, connection, and workforce effectiveness.

Preferred Qualifications

  • Bachelor's degree in human resources, Adult Learning, Organizational Development, Business, Education, Psychology, or related field.
  • 5+ years of experience in Learning & Development, Talent Development, Training, or Organizational Development.
  • Proven facilitation and presentation skills.
  • Experience supporting frontline or operational workforces.
  • Strong relationship management and influencing abilities.
  • Experience leading workforce development, onboarding, leadership development, and change initiatives.
  • Proficiency with Microsoft 365 and learning technologies.

Ideal Candidate Profile

We are seeking a learning professional who is:

  • Highly engaging and relationship-oriented
  • Comfortable working with frontline employees and senior leaders alike
  • Skilled in facilitation, coaching, and stakeholder engagement
  • Operationally savvy and business-minded
  • Able to independently lead programs from design through execution
  • Passionate about employee growth, leadership development, and continuous improvement

Success in this role will be measured by workforce capability growth, learning engagement, leadership development outcomes, technology adoption, employee retention support, and stakeholder satisfaction.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Privacy Policy Terms of Use California Privacy Rights Employee Privacy Notice English Employee Privacy Notice Spanish

Numbers & Facts

LocationWashington, DC
IndustryEngineering Services
Salary$90,000–$105,000 Per Year
Company Size10,000 employees or more
Year Founded1926
Websitehttp://ableserve.com/

About Company

Able Services is America’s largest family-owned provider of Janitorial, Engineering, and Facility solutions. Since 1926 Able has consistently delivered world-class service at a competitive value, thereby achieving significant cost savings and efficiencies for our clients.

HISTORY
As the founder of the largest family-owned building services provider in the United States, Angelo Boschetto was the embodiment of the American dream.

While working a sales job by day he supplemented his income with a nighttime janitorial job in San Francisco’s North Beach District. Hard work and dedication were the key ingredients that made his dream into a reality.

Founded in 1926, we evolved into Able Building Maintenance in 1951. Today the company Angelo built with hard work and dedication has expanded nationwide. Chairman Paul Boschetto, Angelo’s son, remains dedicated to the principles of his father.

MISSION
Able’s mission is to provide Best In-Class services to real estate owners and managers, mentor and care for our employees, and reduce our impact on the environment.

We place special emphasis on supplying our clients with the best workforce available combined with the latest technologies.

Our commitment to all Able customers has established us as a leading national provider of janitorial and engineering services.

LEADERSHIP
“Able is the preferred choice because our services historically exceed the expectations of our clients.” Paul Boschetto, Chairman/Owner, Able Services

“I could not be more proud of the incredible talent and culture that exists in our company and the opportunity to carry on our core values and strategy as the CEO of Able Services.”

Paul Saccone, CEO, Able Services

HOW WE HIRE
Many of our corporate employees started off working for Able as field employees– janitors, engineers and project managers. We prefer to promote from within.

If you know of anyone that is interested in employment, learning the janitorial industry, working in operations management, billing, finance, sustainability service coordination, or stationary engineering, then please direct them to our quick and easy resume submission form.

DIVERSITY AND INCLUSION
Able Services values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service. We are an equal opportunity employer and do not discriminate on the basis of classification protected by law, including race, gender, age, sexual orientation, religion, disability, veteran status, or national origin. We also provide reasonable accommodations to applicants and employees with disabilities.

Skills

  • Adult Learningunmatched
  • Artificial Intelligence (AI)unmatched
  • Business Analysisunmatched
  • Change Managementunmatched
  • Coachingunmatched
  • Content Managementunmatched
  • Continuous Improvementunmatched
  • Contract Requirementsunmatched
  • Customer Support/Serviceunmatched
  • Employee Orientationunmatched
  • Employee Retentionunmatched
  • English Languageunmatched
  • Human Resourcesunmatched
  • Incentive Programsunmatched
  • Leadershipunmatched
  • Metricsunmatched
  • Microsoft Product Familyunmatched
  • Onboardingunmatched
  • Operational Supportunmatched
  • Operations Processesunmatched
  • Organizational Development/Managementunmatched
  • Presentation/Verbal Skillsunmatched
  • Project/Program Managementunmatched
  • Psychologyunmatched
  • Relationship Managementunmatched
  • Safety Complianceunmatched
  • Sales Managementunmatched
  • Service Deliveryunmatched
  • Staff Developmentunmatched
  • System Operationsunmatched
  • Talent Managementunmatched

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