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Learning & Development Senior Manager

Wells Fargo Bank
  • Charlotte, North Carolina
  • $139,000–$239,000 Per Year
4 days ago

Job Description

About this role:

Wells Fargo is seeking a Learning & Development Senior Manager to lead the successful implementation of required enterprise learning programs and support evolving business learning needs. Delivering on risk and control commitments, driving effective learning solutions, and ensuring regulatory and organizational requirements are met are key priorities for this role.

The Learning & Development Senior Manager provides strategic leadership for learning and development initiatives that support enterprise and business objectives. Responsibilities include partnering with senior leaders, content owners, subject matter experts, Legal, Compliance, Human Resources, and other key stakeholders to develop, implement, and optimize learning solutions that drive performance, support regulatory requirements, and enhance the employee experience. The role also oversees learning portfolio management, governance, resource planning, and the delivery of high-quality learning programs that address current and future workforce capability needs.

In this role, you will:

  • Lead the end-to-end learning and development strategy for the Operations organization, aligning capabilities with business priorities and future workforce needs.
  • Serve as a trusted advisor to senior executives, Management Committees, and business leaders on learning, talent development, and organizational effectiveness.
  • Transform and modernize the Operations learning portfolio, driving innovation, scalability, and measurable business impact.
  • Partner with instructional design and learning teams to develop strategic solutions that improve performance and advance business objectives.
  • Oversee the implementation, delivery, and continuous improvement of enterprise learning and development programs.
  • Lead, coach, and develop a team of learning professionals, fostering a high-performance and inclusive culture.
  • Manage budgets, resources, and workforce planning to optimize learning investments and achieve strategic outcomes.
  • Leverage deep expertise across learning, leadership development, and organizational effectiveness to influence enterprise-wide initiatives.
  • Establish and enhance policies, processes, and governance frameworks to ensure effective learning operations and risk management.
  • Champion a culture of continuous learning, engagement, and talent development that strengthens organizational capability and supports long-term business success.

Required Qualifications:

  • 7+ years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience

Desired Qualifications:

  • Demonstrated experience in Program Management, Product Management, and/or Project Management through previous roles, showing ability to move an initiative forward.
  • Experience developing and executing enterprise learning, leadership development, and talent management strategies aligned with business objectives.
  • Strong consulting and influencing skills with the ability to partner effectively with senior leaders, Human Resources, and cross-functional stakeholders.
  • Experience designing and implementing learning solutions that drive measurable improvements in employee performance, engagement, retention, and organizational effectiveness.
  • Knowledge of talent management practices, including succession planning, leadership assessment, career development, and workforce capability building.
  • Proven ability to lead large-scale learning transformation initiatives, including modernization of learning portfolios, digital learning, and future skills development.
  • Experience leading and developing high-performing teams while managing multiple priorities in a complex, matrixed environment.
  • Strong analytical and data-driven decision-making skills with the ability to measure learning effectiveness and demonstrate business impact.
  • Experience managing budgets, vendor relationships, and learning resources to deliver strategic talent development outcomes efficiently and effectively.

Job Expectations:

  • Ability to travel up to 15%.
  • Relocation assistance is not available for this position.
  • This position offers a hybrid work schedule.

Location:

  • Charlotte, NC
  • Irving, TX
  • Minneapolis, MN
  • Phoenix, AZ

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$139,000.00 - $239,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

4 Sep 2026

Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

#DNP-IND

Numbers & Facts

LocationCharlotte, North Carolina
IndustryFinancial Services
Salary$139,000–$239,000 Per Year
Company Size10,000 employees or more
Year Founded1852

About Company

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

Skills

  • Analysis Skillsunmatched
  • Budget Managementunmatched
  • Business Performance Managementunmatched
  • Business Strategyunmatched
  • Business Supportunmatched
  • Career Developmentunmatched
  • Coachingunmatched
  • Consultingunmatched
  • Continuous Deployment/Deliveryunmatched
  • Continuous Improvementunmatched
  • Credit Riskunmatched
  • Cross-Functionalunmatched
  • Customer Relationsunmatched
  • Deep Learningunmatched
  • Financial Operationsunmatched
  • Human Resourcesunmatched
  • Instructional Designunmatched
  • Investment Managementunmatched
  • Investment Strategyunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Maintain Complianceunmatched
  • Management Strategyunmatched
  • Multitaskingunmatched
  • Operational Strategyunmatched
  • Operations Managementunmatched
  • Organizational Development/Managementunmatched
  • Performance Managementunmatched
  • Policy Developmentunmatched
  • Process Improvementunmatched
  • Product Managementunmatched
  • Project/Program Managementunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Regulatory Requirementsunmatched
  • Reimbursementunmatched
  • Resource Managementunmatched
  • Riskunmatched
  • Risk Analysisunmatched
  • Risk Managementunmatched
  • Scholarshipunmatched
  • Strategic Planningunmatched
  • Succession Planningunmatched
  • Supplier Relationship Management (SRM)unmatched
  • Talent Managementunmatched
  • Time Managementunmatched
  • Tuition Reimbursementunmatched
  • Vendor/Supplier Relationsunmatched
  • Willing to Travelunmatched
  • Workforce Planningunmatched

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