Learning & Development Specialist

Yale New Haven Hospital

New Haven, CT

JOB DETAILS
SKILLS
Analysis Skills, Coaching, Communication Skills, Computer Skills, Consulting, Customer Satisfaction, Diversity, Employee Relations, Human Resources Management, Interpersonal Skills, Leadership, Multitasking, Operational Strategy, Organizational Development/Management, Organizational Psychology, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Program Evaluation, Project/Program Management, Relationship Management, Research Skills, Return on Investment (ROI), Sales Management, Support Documentation, Talent Management, Team Player, Time Management, Training Program, Training Program Development, Training/Teaching, Writing Skills
LOCATION
New Haven, CT
POSTED
Today
Learning And Development Specialist

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the supervision of the Director of Organizational Development and Learning, the Learning and Development Specialist is responsible for supporting the delivery of training, internal consulting activities, providing project management support and process improvements for the Institute for Excellence (IFE). This position is responsible for supporting the documentation and evaluation of training activities. The role requires the ability to collaborate with the IFE team to deliver training and talent development opportunities. EEO/AA/Disability/Veteran

Responsibilities
  • Provide support on design/development of training solutions and programs for the health system.
  • Support internal/external projects with guidance from Director.
  • Support efforts to assess and measure effectiveness of learning initiatives and ROI.
  • Collaborate with the Learning and Development Consultants to deliver OD and training services to managers and employees of YNHHS.
  • Assist in all talent management activities as assigned.
  • Conduct research to be used in implementing new professional development programming.
  • Prepare correspondence, summary reports, and other documents in support of projects.
  • Support the design and development of materials for the department including those for training program.
  • Assist internal consultants on facilitations/coaching/consulting with individual employees, teams/departments, leadership, etc.
  • Contribute to the development and improvement of innovations and program enhancements that will improve customer satisfaction, program effectiveness, and operational efficiency.
  • Establish and maintain relationships with internal employees and leadership as well as external organizations.
Qualifications

EDUCATION :

  • MA or MS Degree required, with major coursework in Human Resources Management, Business Management, Organizational Psychology, Instructional Management or Organizational Development.

EXPERIENCE:

  • 1 to 3 years of related experience. Demonstrated success supporting the development of a learning culture. Demonstrated experience in basic project management. Successful implementation of project assignments

SPECIAL SKILLS:

  • Knowledge: Knowledge of how organizations function. Understand the diversity of customer needs in order to exceed expectations. Understand basic project management process. General knowledge of HR, OD/OE and Talent Management.
  • Skills: Ability to maintain a high level of accuracy and confidentiality concerning projects with leaders and their teams. Project management skills supporting the: initiating, planning, executing, monitoring and closing of projects. Exceptional interpersonal skills. Effective written, listening, and verbal communication skills with strong relationship management. Exceptional computer skills. Effective time management skills. Analytical and problem-solving skills Manage multiple projects/tasks concurrently while maintaining a service-oriented focus. Confident to speak with respect and candor

YNHHS Requisition ID 179981

About the Company

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Yale New Haven Hospital

Yale-New Haven Hospital (YNHH) is a 1,541 bed, not-for-profit academic medical center. Located on the Connecticut shoreline, YNHH is the primary teaching site for Yale School of Medicine and Yale School of Nursing.

Founded in 1826, Yale-New Haven Hospital is the largest hospital in Yale New Haven Health System, which includes both Bridgeport and Greenwich Hospitals and their affiliated outpatient facilities in New Haven and Fairfield Counties. The health system also includes a physician organization, Northeast Medical Group.

Consistently recognized by U.S. News and World Report as a top hospital, Yale-New Haven Hospital's faculty and community physicians practice in more than 100 specialties. The hospital has a level one trauma center, comprehensive transplant center, and both a certified heart and stroke center. The medical center also includes Smilow Cancer Hospital and its affiliated Yale Cancer Center, one of only 41 NCI-designated comprehensive cancer centers in the U.S., and the largest between New York and Boston.

We care for our smallest patients at Yale-New Haven Children's Hospital, and the hospital's psychiatric services are ranked in the top ten nationally. Yale-New Haven Hospital is also a Magnet Hospital, a designation of excellence in nursing practice.

We are proud to be recognized as an employer of choice, consistently recognized by Working Mother Magazine, the American Association of Retired Persons (AARP) and Family Digest. YNHH has also been recognized for advances in technology as one of the most wired health care facilities.

Technologically advanced, patient-focused and committed to our employees, Yale-New Haven Hospital provides a dynamic, exciting work environment. Competitive salaries and a comprehensive benefits package, including a day care center and a fitness center are only the beginning. You will be able to explore your full potential within a supportive learning environment where staff engagement and contributions are valued and recognized.

Valuing the growth and development of our staff, we have both an on-site career counselor and a tuition reimbursement program for continuing education. Yale-New Haven Hospital also has reward and recognition programs for staff that consistently excel.

Consider joining our organization … check out our website at www.ynhh.org.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1826
WEBSITE
http://www.ynhh.org