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Learning Experience Designer, WW Sales Learning & Development

Apple Inc
  • Austin, TX
    2 days ago

    Job Description

    Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

    Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

    Were looking for a Learning Experience Designer to join the WW Sales Learning & Development team. In this role, youll design and develop high-impact learning experiences that build capability across Apple's global sales organization - from individual contributors through senior leaders. Youll partner closely with program leads and subject matter experts to translate business needs into engaging, scalable development solutions. In this role, you will focus on:

    • Design & Development: Create learner-centered experiences across multiple modalities (instructor-led, virtual, self-paced, blended) that are immediately applicable in role and aligned to business priorities.
    • Learning Strategy & Content Development: Partner with program leads to define learning objectives and scope deliverables that address real performance development opportunities. Develop content architectures, facilitator guides, participant materials, and multimedia assets for both new and existing programs - including leadership development curricula.
    • Collaboration: Collaborate with cross-functional teams to rapidly gather information, refine objectives, and produce content thats relevant and high-quality in a fast-paced environment.
    • Evaluation & Iteration: Build measurement strategies (Kirkpatrick or similar) into program design from the start. Use participant feedback, engagement data, and business outcomes to continuously improve.
    • Scalability & Optimization: Design with a global mindset - creating modular, adaptable content that works across regions, cultures, and delivery formats. Identify opportunities to increase scale, automate workflows, and improve efficiencies.
    • AI & Emerging Learning Technologies: Explore and integrate AI-driven tools, adaptive learning platforms, and other emerging technologies to create smarter, more personalized learning experiences. Bring a forward-thinking mindset to how technology can accelerate capability building across the sales organization.
    • Innovation: Stay current on adult learning theory and instructional design trends. Bring forward ideas that raise the bar on how we develop talent at scale.
    • Apple Brand Standards: Apply Apple standards to produce deliverables in the conversational, intelligent, and elegant style that reflects the Apple brand.Typically requires a minimum of 7 years of related experience. Bachelors degree in Instructional Design, Learning Sciences, Organizational Development, Education, related field, or equivalent experience. Background in instructional design, training facilitation, sales enablement, and/or similar function. Strong portfolio demonstrating end-to-end design of learning programs across multiple formats. Understanding of adult learning principles, competency-based development, and evidence-based design practices. Knowledge of channel sales, including strategies and processes required to scale and evolve impactful training programs. Experience designing for leadership or professional development audiences. Outstanding communication, presentation, and storytelling skills - able to distill complex topics into clear, engaging content. Ability to craft value propositions for training programs and articulate vision across various teams. Strong collaboration and relationship-building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to create solutions. Proficient in: Keynote, LMS/CMS management, graphic design apps (Photoshop/Illustrator), Final Cut Pro, HTML/CSS editing and creation.8+ years of related experience. Masters degree is a plus but not required - we value demonstrated skill and impact over credentials. Familiarity with competency frameworks (e.g., Korn Ferry Leadership Architect or similar). Experience with or strong interest in AI-powered learning tools, adaptive learning, or applying emerging technologies to instructional design.

    Numbers & Facts

    LocationAustin, TX
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1976
    Websitehttps://www.apple.com/jobs

    About Company

    We bring amazing people together to make amazing things happen.

    We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

    About Apple

    There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

    Skills

    • Adobe Illustratorunmatched
    • Adobe Photoshopunmatched
    • Adult Learningunmatched
    • Appleunmatched
    • Artificial Intelligence (AI)unmatched
    • Audience Developmentunmatched
    • CSS (Cascading Style Sheet)unmatched
    • Channel Salesunmatched
    • Communication Skillsunmatched
    • Content Developmentunmatched
    • Content Management Systems (CMS)unmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Data Collectionunmatched
    • Diversityunmatched
    • Emerging Technologyunmatched
    • Final Cut Prounmatched
    • Graphic Designunmatched
    • Graphics Softwareunmatched
    • HTML (HyperText Markup Language)unmatched
    • Instructional Designunmatched
    • International Salesunmatched
    • Leadershipunmatched
    • Multimediaunmatched
    • Organizational Development/Managementunmatched
    • Product Developmentunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Sales Strategyunmatched
    • Sales Trainingunmatched
    • Scalable System Developmentunmatched
    • Storytellingunmatched
    • Talent Managementunmatched
    • Training Programunmatched
    • Training/Teachingunmatched
    • Training/Teaching Curriculumunmatched

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