Learning Management Systems Administrative Assistant

Pay Range: $33.35hr - $38.35hr

Job Overview:

The organization is seeking an administrative contractor to support day-to-day learning administration and change request workflow activities across the manufacturing facility. Embedded within the Learning and Development team, the candidate will manage curriculum creation and maintenance, training assignments, account management, reporting, system issue remediation, and document change request coordination. Support will be provided across key functional areas including Operations, Engineering, Technical Services & Manufacturing Science, Global Supply Chain, Quality Assurance, Quality Control, and Health, Safety & Environment.

Responsibilities:

• Coordinate document change requests, collaborate on learning assessments, track progress, and follow up with process owners.
• Perform data entry, conduct quality checks, and maintain organized documentation and records of all administrative actions.
• Assign training curriculum, perform job code and curriculum maintenance, generate reports, and troubleshoot user accounts.
• Support remediation activities driven by audits, deviations, or organizational changes.

Requirements:

• Minimum 2+ years of experience in learning administration, supporting multiple business areas or functions, and familiarity with document control change request processes.
• Proficiency with Learning Management Systems (e.g., SuccessFactors, Cornerstone, or similar) and strong skills in the Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).
• Experience working in MasterControl is required.
• Demonstrated familiarity with Document Management Systems.
• Strong verbal and written communication skills with the ability to liaise effectively between internal stakeholders and external partners.
• Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines simultaneously.
• Bachelor's degree or equivalent work experience in a relevant field.

Preferred Qualifications:

• Familiarity with pharmaceutical, manufacturing, or regulated industry learning and compliance requirements (Good Documentation Practices).
• Experience with Veeva is optional.
• Experience with SuccessFactors is optional.