Learning Operations Specialist

Georgia Systems Operations

Tucker, GA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Administrative Skills, Adult Learning, Compensation and Benefits, Continuous Improvement, Customer Training, Data Quality, Detail Oriented, Documentation, Electrical Power Systems, GSOC - GIAC Securing Oracle Certification, Human Resources, Instructional Design, Leadership, Learning Management System (LMS), Logistics, Maintain Compliance, Microsoft Excel, Microsoft Product Family, Microsoft Windows System Internals/Programming, Microsoft Word, Multitasking, Onboarding, Operational Support, Organizational Development/Management, Organizational Skills, Problem Solving Skills, Regulatory Compliance, SCORM (Shareable Content Object Reference Model), Service Delivery, System Operations, Systems Administration/Management, Systems Maintenance, Team Player, Testing, Training/Teaching, Training/Teaching Curriculum, eLearning

LOCATION

Tucker, GA

POSTED

1 day ago

Learning Operations SpecialistSupport the Learning Systems and Programs That Power Georgia's Energy GridAbout the Role Georgia System Operations Corporation (GSOC) is seeking a Learning Operations Specialist to support the administration, optimization, and day\u2011to\u2011day operational execution of enterprise learning and development programs. This role plays a key part in ensuring GSOC's learning systems, training logistics, and compliance\u2011driven education programs operate smoothly, accurately, and consistently in support of our mission\u2011critical workforce.This role is ideal for an organized, detail\u2011oriented learning professional who enjoys working at the intersection of systems, data, and training operations-and who takes pride in creating a seamless experience for learners, trainers, and business partners.What You'll DoAs a Learning Operations Specialist, you will support GSOC's Learning & Development function by ensuring the Learning Management System (LMS), training schedules, records, and learner communications are accurate, reliable, and audit\u2011ready.Administer and maintain the Learning Management System (LMS), including courses, sessions, curricula, learning paths, enrollments, and user accessUpload, test, and troubleshoot eLearning content (SCORM/AICC) and support routine system issuesBuild and manage system rules, prerequisites, completion requirements, and automated notificationsMaintain training records, data integrity, and compliance documentationGenerate standard and ad hoc LMS reports for compliance tracking, certifications, and leadership needsCoordinate logistics for instructor\u2011led, virtual, and blended training programsManage course scheduling, rosters, enrollment confirmations, waitlists, and participant communicationsPartner with external learning and technology vendors to support LMS functionality, content deployment, system updates, issue resolution, and service delivery aligned with GSOC requirementsServe as a primary point of contact for LMS\u2011related inquiries and learner supportPartner with trainers, L&D leadership, and internal stakeholders to ensure efficient program deliverySupport audits, system updates, and training documentation effortsContribute to Learning Academy events, onboarding programs, and cross\u2011functional initiatives as neededWhat We're Looking ForBachelor's degree in Human Resources, Education, Instructional Design, Organizational Development, Business, or a related field (An equivalent combination of education and relevant experience may be considered)Ideally, 3–5 years of experience supporting learning operations and/or administering a Learning Management System in a corporate environmentExperience managing enrollments, learner communications, reporting, and training logisticsStrong attention to detail with a focus on data accuracy, compliance, and internal controlsProficiency with Microsoft Excel, Word, and Microsoft 365 toolsStrong organizational skills with the ability to manage multiple priorities and deadlinesPreferred QualificationsExperience with Learning Management Systems, including Infor or Lawson LMS, system configuration, and reportingFamiliarity with SCORM/AICC content and eLearning standardsExperience supporting audits, compliance\u2011driven training, or regulated environmentsUnderstanding of adult learning principles and training operationsStrong customer\u2011service orientation and collaborative communication styleAdvantages of Working at GSOCWorking at GSOC means more than just a job, it's an opportunity to contribute to work that truly matters.Mission\u2011Driven Impact Your work directly supports the safe, reliable operation of Georgia's electric power system-an essential service communities and businesses depend on every day.Stability with Forward Momentum GSOC offers the stability of a regulated, mission\u2011critical organization paired with modern systems, continuous improvement, and evolving talent practices.Strong Values and Professional Standards Work in an environment grounded in accountability, integrity, collaboration, and respect-where high standards and audit\u2011ready processes are the norm.Work Environment & BenefitsGSOC offers a professional, collaborative work environment with competitive compensation and comprehensive benefits.Benefits include, but are not limited to: Medical, Dental, Vision, 401(k) with company match, Parental Leave, Educational Assistance, Annual Performance Bonus, Paid Time Off (PTO), and Volunteer Time Off.Apply TodayIf you are a learning operations professional who values accuracy, systems excellence, and mission\u2011driven work, we invite you to explore this opportunity at GSOC.Apply today and help support the systems that power Georgia.Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

About the Company

Georgia Systems Operations

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