Learning Services Engineer - EBS

Learning Services Engineer - EBS - RemoteFull‑time, Permanent – Hybrid (Remote/Office)We are a leading global software company dedicated to computer‑aided design, 3D modeling, and simulation, helping innovative manufacturers design better products faster. With the resources of a large company and the energy of a software start‑up, we foster creativity, welcome fresh thinking, and focus on growth so our people, business, and customers can achieve their full potential.As a Learning Services Engineer, you will be responsible for all aspects of training delivery and training content development for printed circuit board design software. This role requires immediate readiness to take on responsibilities and deliver results.Training will be delivered in three methods: in‑person class delivery, online class delivery, and self‑paced training materials available on demand. Most in‑person classes are held at customer sites. You will work with the account teams and learning services operations team to scope out the agenda and schedule training events.You will collaborate with colleagues in the training team, customers, sales, product division, and support teams to determine enhancements to existing classes and identify new courses for development. Based on this guidance, you will plan and create training materials for all delivery methods. These courses will be presented not only by you but also by other instructors worldwide. The training materials include lectures, hands‑on labs, and assessments reinforcing learning.The primary objective of this position is to develop and deliver high‑quality training that will increase customer knowledge and drive product adoption at customer sites.Training DeliveryBe prepared and knowledgeable in the subject matter, the tools, and the training materials.Answer student questions professionally, noting the question, asking the product or support group, and getting the answer back to the student promptly.Report any items that need action generated during the training event to the product group, support, sales, and Learning Services.Review class feedback gathered in surveys or other means and take appropriate action to improve the class materials and your performance continually.Training DevelopmentUpdate training materials based on product release schedules.Work with the training team to develop the curriculum plan for creating new classes and maintaining existing courses.Get buy‑in for your planned training content from other instructors and support from the product and support groups.Utilize standard templates and processes (Microsoft Word, PowerPoint, Camtasia, and AI‑powered processes) to create high‑quality training materials.Hold reviews for updates and beta classes for new classes to gather feedback for improvements. Implement the improvements.Get involved in the specification and review of materials developed by colleagues.Work with the training operations and editing teams to release the training classes.Mentor junior members of the team.Continuous Learning and DevelopmentContinue to learn more about methodologies, tools, and new features in your technical expertise area.Attend company technical training conducted by the product division to stay technically current.Identify opportunities to improve your presentation and teaching skills continually.Work with the product and support groups to learn more about the tools and how they are used at customer sites.TravelLocated in North America region (Remote)Up to 25% travel per year (includes international travel)Required SkillsStrong knowledge of adult learning theory and experience in technical training development, preferably in a technical environment.Minimum of 2 years customer‑facing experience required.Must possess time management, communication, interpersonal, verbal, listening, problem‑solving, troubleshooting, decision‑making, and organizational skills.Ability to learn new products and develop/deliver training content for them.Prior experience with Siemens EDA EBS products and solutions (must have one of these: Xpedition, PADS, HyperLynx or Valor NPI – Xpedition and Valor NPI is preferred).The ability to determine the suitability of training materials based on learner skill level and learning style is required.Ability to represent Siemens EDA well at client sites.Demonstrated ability to respond to multiple conflicting priorities, manage changing priorities, and respond appropriately to unexpected changes.Preferred SkillsBSEE or MSEE or equivalent field.Video development using Camtasia.Experience developing and/or delivering technical training is a strong plus.LocationsBoulder, Colorado, United States of AmericaEl Segundo, California, United States of AmericaFremont, California, United States of AmericaMarlborough, Massachusetts, United States of AmericaNovi, Michigan, United States of AmericaSan Diego, California, United States of AmericaSanta Clara, California, United States of AmericaBenefitsBenefits include 401k matching, stock purchase plan, annual performance reviews/bonuses, education reimbursement, partially paid medical/dental/vision insurance, life insurance, short/long term disability, and a generous time‑off plan.Equal Employment Opportunity StatementSiemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking the link “Accommodation for disability form”. If you're unable to complete the form, you can reach out to our AskHR team for support at 1‑866‑743‑6367. Please note our AskHR representatives do not have visibility of application or interview status.Pay TransparencySiemens follows Pay Transparency laws.California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here.Criminal HistoryQualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.#J-18808-Ljbffr