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Learning Specialist 2

Los Alamos National Laboratory

Los Alamos, NM

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JOB DETAILS
SKILLS
Adobe Product Family, Business Operations, Business Solutions, Communication Skills, Computer Skills, Configuration Management, Content Management, Continuous Improvement, Course Administration, Course Coordination, Customer Satisfaction, Customer Support/Service, Data Analysis, Decision Support, Dental Insurance, Detail Oriented, Document Control, Documentation, Insurance Documentation, Interpersonal Skills, Laboratory, Learning Management System (LMS), Logistics, Maintain Compliance, Metrics, Microsoft Office, Needs Assessment, Onboarding, Operational Strategy, Operational Support, Operations Management, Operations Processes, Operations Security (OPSEC), Oracle, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Program Evaluation, Project/Program Coordination, Quality Assurance, Record Keeping, Records Management, Regulatory Compliance, Research Skills, Staff Training, Systems Administration/Management, Team Player, Time Management, Training/Teaching, Training/Teaching Curriculum, Tuition Fees, United States Citizen, User Interface/Experience (UI/UX), Vision Plan, Writing Skills
LOCATION
Los Alamos, NM
POSTED
Today
This position is open for external candidates only to apply.

What You Will Do

Leverage your organizational, customer service, and program coordination skills to support workforce development and learning initiatives for one of the world's most innovative multidisciplinary research institutions engaged in strategic science on behalf of national security. As part of the New Employee Training and Workforce Development Group (WMS-1), you will play a key role in supporting and delivering workforce development programs for the Associate Laboratory Directorate for Weapons Production (ALDWP).

In this role, you will serve as a Workforce Development Learning Specialist responsible for coordinating, implementing, and facilitating workforce development programs that support employee growth, professional development, and organizational capability within ALDWP. You will partner with program stakeholders, subject matter experts, managers, and employees to help identify learning needs, support training initiatives, and enhance workforce readiness across a diverse and evolving organization.

The successful candidate will be able to operate in a highly collaborative, fast-paced environment where attention to detail, responsiveness, initiative, and professionalism are critical. Responsibilities may include supporting and delivering instructor-led learning programs, coordinating logistics and communications, maintaining training records and metrics, managing curriculum and content updates, and contributing to continuous improvement efforts that strengthen workforce development outcomes across ALDWP.

Responsibilities include, but not limited to:

  • Provide end-to-end facilitation and implementation for assigned program cohorts, including delivering and facilitating learning content to diverse audiences, conducting program orientations, providing schedule guidance, and ensuring timely resolution of employee questions.
  • Support new hire onboarding activities by helping new employees gain a foundational understanding of the organization and providing guidance and support to ensure a positive and effective onboarding experience within ALDWP.
  • Partner with stakeholders and subject matter experts to support workforce development initiatives, coordinate program operations, and ensure effective program delivery.
  • Ensure deliverables, milestones, and program commitments are met with a high level of accuracy, quality, and customer satisfaction.
  • Manage and coordinate complex scheduling across multiple stakeholders, calendars, and training resources.
  • Perform Learning Management System administration, including course registration, course management, credit issuance, and reporting.
  • Analyze data from multiple systems to support decision-making, reporting, and customer support efforts.
  • Identify and recommend process improvements to enhance operational efficiency, user experience, and overall program effectiveness.


While the posted salary range for this position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time.

#shiftwork

What You Need

Minimum Job Requirements: Applicants must submit a comprehensive cover letter and resume reflective of relevant experience that addresses the minimum job requirements and desired qualifications of the position below for full consideration.

  • Education/Experience: Position requires a Bachelor's Degree in a related field and 4 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.
  • Operational Functions:
    • Working knowledge of business operations in a structured environment, including familiarity with one or more of the following: formality of operations, compliance practices, configuration management, training and qualification, and continuous improvement processes.
  • Computer Skills/Business Systems:
    • Proficiency with standard business software (e.g., Microsoft Office, Adobe).
    • Demonstrated ability to quickly learn and adapt to use LANL business systems (e.g., Oracle, UTrain, etc.).
    • Strong ability to manage multiple, competing priorities and complex calendars.
  • Critical Thinking:
    • Ability to research issues, evaluate alternatives, and recommend practical solutions to support operational effectiveness and quality assurance.
  • Communication:
    • Strong interpersonal, written, and verbal communication skills, with the ability to clearly convey information to both technical and non-technical audiences.
  • Customer Service:
    • Demonstrated commitment to exceptional customer service, including the ability to provide clear guidance, manage expectations, and maintain professionalism in high-demand or time-sensitive situations.


Desired Skills and Knowledge:

  • Familiarity with workforce development programs, employee learning and development initiatives, and institutional training services in a complex organizational environment.
  • Experience working with educational programs, training organizations, or academic institutions.
  • Knowledge of documentation and records management practices, including quality assurance and document control.
  • Familiarity with regulatory or compliance-driven environments.
  • Demonstrated ability to learn quickly, adapt to new systems, and take initiative.
  • Positive, proactive approach with strong attention to detail.
  • Ability to work onsite full-time in a collaborative team environment.


Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Work Schedule: This position may/will require 24/7 coverage, which could/will involve working a shift/weekend schedule. Employees may be eligible for the shift differential pay when assigned by their manager. Shift/weekend assignments are at the discretion of the manager.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

  • PPO or High-Deductible medical insurance with the same large nationwide network
  • Dental and Vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50-mile radius)
Additional Details

Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by applicable federal, state and local laws and regulations.

The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.

About the Company

L

Los Alamos National Laboratory

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