Learning Systems Consultant

Supports learning and development through the use of technology tools throughout Orlando Health.

• Researches, analyzes, and modifies current global learning processes that support educational programs.
• Researches, consults with internal customers and designs coaching plans and succession planning activities.
• Demonstrates above average utilization and knowledge of technological capabilities for media design, development, programming, and advanced image editing for global learning projects.
• Develops, designs, programs, troubleshoots, and tracks global learning programs.
• Uses commercial software, including authoring and animation programs to develop interactive courseware and computer assisted instructional materials.
• Conducts audits of educational content within system to assure regular review and updated content.
• Uses authoring tools, graphic design tools and scripting languages in the design, creation, deployment, and maintenance of global learning applications.
• Creates and provides end user training for global learning applications including classroom instruction software simulations and resource documents.
• Serves as a learning management system super user.
• Participates in system implementation, maintenance, complex trouble shooting, and complex problem resolution as either lead or in conjunction with system administrator.
• Supports end users regarding system problems, requests, and/or help and initiates the proper protocol to follow through on commitment.
• Participates in the development of action plans and process improvement projects as it pertains to online learning and performance management or as assigned.
• Acts in an independent manner, frequently assuming a leadership role in team facilitation.
• Coordinates for small learning projects as well as performance review initiatives.
• Creates and provides end user training for Learning applications including classroom instruction software simulations and resource documents.
• Provides end user technical support for issues related to use of global learning applications.
• Responds to the mission, vision, and principles of the organization.
• Adheres to Orlando Health value statements and Commitment to Excellence standards.
• Assists with monitoring of global learning records providing cumulative data and reports as requested.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Coaches the professional development of team members working with talent technology tools.
• Maintains contacts with other organizations and associations for the purpose of keeping current in new developments in the education, global learning, and performance management fields.
• Knowledge and ability to work with Cornerstone on Demand Talent Management System and other similar types of databases.

Education/Training
Bachelor’s degree or equivalent experience required.

Experience

• Two (2) years of experience with Microsoft or Mac design software and/or e-learning programs.
• One (1) year experience with image editing tools required.
• One (1) year experience working with learning and performance management software or equivalent.
• Knowledge of adult learning principles and familiarity with instructional design tools preferred.