Learning Trainer

Amazon.com Inc

Santa Ana, CA

JOB DETAILS
SKILLS
Administrative Management, Establish Priorities, Logistics Management, Maintain Compliance, Multitasking, Needs Assessment, Operational Audit, Operational Support, Operations Management, Performance Analysis, Problem Solving Skills, Training Program, Training Program Evaluation, Training/Teaching
LOCATION
Santa Ana, CA
POSTED
13 days ago

The Learning Trainer works with Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide high-level program facilitation and administrative management.

The Learning Trainer will work with a Regional Learning Area Manager focused on logistics and will hold responsibilities specific to the Learning area for all assigned sites. Overall responsibilities will include the following functions:

  • Facilitates training related programs.
  • Coordinates training sessions based on site/regional needs.
  • Owns tracking and providing post training debriefs to the site operations teams and the AMZL Learning Team.
  • Drives the execution of all learning related audits and supports any operational audit initiatives.
  • Tracks performance and supports any identified retraining opportunities.
  • Audits Powered Industrial Equipment Training program and trainer standard work if applicable.
  • Supports Area Readiness/Standard work programs for the site;
  • Develops and tracks effectiveness of training programs. Monitor adherence to the established training programs to ensure standard work in the training programs.
  • Seeks ongoing skill development on an ongoing basis (i.e., participating and conducting skill classes, cross-training, etc.).
  • Documents feedback and audit results to help the learning department identify strengths as well as area of improvement.
  • Assesses development needs for individuals and groups.
  • Understands workflow and daily production goals.
  • Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
  • Prioritizes multiple tasks.
  • Maintains a positive attitude and presence on the floor; and
  • Facilitates and presents to groups of up to 50 people in a class, including participants at the managerial level.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles