Affordable Housing, Auto Insurance, Background Investigation, Communication Skills, Community Support, Customer Support/Service, Detail Oriented, Documentation, Documentation Standards, Driver's License, File Maintenance, Insurance, Leasing, Liability Insurance, Low-Income Housing Tax Credit (LIHTC), Maintain Compliance, Multitasking, Operations, Operations Management, Organizational Skills, Past Due Accounts, Property Management, Property Tax, Regulations, Regulatory Compliance, Rentals, Tax Credits, Time Management
Leasing Agent / Assistant – West Palm Beach
Full-Time | Compensation: Competitive, DOE
We are a 100% Low-Income Housing Tax Credit (LIHTC) community in West Palm Beach seeking an experienced Leasing Agent / Assistant to support the Community Manager in the daily operations of our tax credit property. This role requires a solid working knowledge of LIHTC compliance and the ability to manage both resident-facing responsibilities and behind-the-scenes administrative work with accuracy and discretion.
What You'll Do
- Support the Community Manager in overseeing daily site operations, leasing, and resident relations
- Process new applications, income/asset certifications, and third-party verifications in accordance with LIHTC (Section 42) program requirements
- Prepare and maintain resident files, ensuring full compliance with tax credit documentation standards
- Conduct annual recertifications and interim recertifications accurately and on schedule
- Assist with lease administration, renewals, and lease violation/enforcement documentation
- Support rent collection, delinquency tracking, and reporting
- Respond to resident inquiries, concerns, and maintenance requests, escalating as appropriate
- Assist with move-in/move-out inspections and unit turn coordination
- Help prepare for and support compliance audits (state agency and syndicator/investor reviews)
- Step in for the Community Manager as needed in their absence
What We're Looking For
- Required: Prior experience with LIHTC compliance, including income certification, recertification, and file documentation standards
- Strong understanding of Fair Housing laws and affordable housing regulations
- Excellent organizational skills and high attention to detail
- Comfortable managing sensitive resident information with professionalism and confidentiality
- Strong communication and customer service skills
- Experience with property management software (RealPage/LOFT experience a plus)
- Ability to multitask in a fast-paced office environment
- Housing Credit Certified Professional (HCCP), COS, or similar certification a plus
Why Join Us
This role offers growth potential for a compliance-minded professional looking to build toward a Community Manager position, with the opportunity to work alongside an experienced property management team.
Position Requirements
Education: High school diploma or GED required. Higher education preferred.
Experience: 2-3 years of related LIHTC experience.
If job includes or may include driving for company business:
- Driver must have a valid driver’s license and acceptable motor vehicle record with company insurance carrier
- Driver must have reliable means of transportation
- Driver must have the ability to be insurable at standard rates for driving.
- Driver must provide proof of personal auto liability insurance when using vehicles for company business
To be hired, candidates will be required to successfully complete a background investigation and drug screen.
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Mallards Landing Apartments