We are seeking a motivated and customer-focused professional to join our team and help create a welcoming, efficient, and positive experience for current and prospective residents. In this role, you will support leasing activities, build strong relationships with applicants and residents, and contribute to the overall success of the community.
Responsibilities
Greet prospective residents and provide tours of available homes or units
Respond to inquiries by phone, email, and in person in a professional and timely manner
Guide applicants through the leasing process, including application completion and move-in coordination
Prepare and review lease documents, addenda, and related paperwork for accuracy
Maintain knowledge of current availability, pricing, promotions, and community features
Follow up with prospects to encourage conversions and maintain a strong leasing pipeline
Support resident retention efforts by assisting with renewals and resident communications
Maintain organized records and ensure leasing files are complete and up to date
Collaborate with property management and maintenance teams to help ensure smooth operations
Represent the community in a professional, friendly, and service-oriented manner
Qualifications
High school diploma or equivalent required; additional education in business, hospitality, or a related field is a plus
Previous experience in leasing, sales, customer service, hospitality, or property management preferred
Strong interpersonal and communication skills
Ability to build rapport, identify needs, and provide helpful solutions
Excellent organizational skills and attention to detail
Comfortable using property management software, Microsoft Office, or similar systems
Ability to multitask and manage priorities in a fast-paced environment
Professional demeanor with a commitment to excellent service
Skills and Attributes
Customer-focused and relationship-driven approach
Strong follow-through and sense of accountability
Ability to work independently and as part of a team
Positive attitude and willingness to learn
Problem-solving skills and adaptability
What We Offer
Competitive compensation
Health, Dental, and Vision insurance.
Opportunities for growth and professional development
Supportive team environment
The chance to make a meaningful impact on the resident experience
If you are passionate about service, enjoy helping people find the right home, and thrive in a dynamic environment, we encourage you to apply.
Numbers & Facts
Location
Meridian, ID
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Follow Throughunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Leasingunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Property Maintenanceunmatched
Property Managementunmatched
Record Keepingunmatched
Resident Retentionunmatched
Salesunmatched
Team Playerunmatched
Time Managementunmatched
Vision Planunmatched
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