Leasing and Hospitality SpecialistSan Jose, CA | Multi-Site, South Bay Region | $25-$27/hrAre you passionate about creating unforgettable first impressions? Do you lead with warmth, stay organized under pressure, and thrive in a fast-paced, service-focused environment? We're looking for a Leasing and Hospitality Specialist who understands that hospitality is more than a mindset. It's the foundation of everything we do.As a Leasing and Hospitality Specialist, you'll be a welcoming face across several of our South Bay communities. You'll connect with prospective residents, showcase each property with confidence, and guide people through a seamless, thoughtful leasing experience. As a member of our multi-site leasing team, you'll support communities throughout the region, adapting to each property's needs while delivering the same high standard of service everywhere you go. You'll work closely with our Leasing Manager and on-site teams who share your passion for service excellence.What You'll DoCreate Exceptional ExperiencesDeliver responsive, personable, and professional service to every prospect, whether in person, by phone, or onlineConduct memorable tours, follow up promptly, and make sure every prospect feels welcomed and valuedGuide applicants through the leasing process with clarity, care, and a hospitality-first approachSupport Leasing Success Across the RegionProvide leasing coverage and support at multiple communities throughout the South Bay, based on each property's needsRespond to leads quickly and consistently to help drive tours, applications, and move-insKeep prospect and applicant information accurate and up to date in EntrataStay knowledgeable about each community's floor plans, pricing, specials, amenities, and neighborhoodChampion Hospitality in Every DetailMake sure the leasing office, model units, and tour paths are always warm, welcoming, and perfectly presentedRespond to prospective resident questions and concerns with professionalism and empathy, and escalate when neededHelp build our online reputation by encouraging positive reviews from new and current residentsParticipate in marketing initiatives and help with community engagement eventsWho You AreA true hospitality professional: approachable, detail-oriented, and service-mindedA confident communicator with strong follow-up skills and a solutions-focused attitudeFlexible and adaptable, comfortable working at different properties and adjusting to each team's rhythmOrganized and able to manage multiple priorities in a fast-paced environmentExperienced in multifamily leasing, sales, customer service, or hospitality (1+ year preferred)Comfortable with property management software (Entrata a plus!) and CRM toolsHas reliable transportation for travel between South Bay communitiesWhat You'll GetA key role where you directly help communities across the region reach their occupancy and resident satisfaction goalsExposure to a variety of properties and teams, which builds a strong foundation for growth in property managementA team-driven, people-first culture that recognizes your contributionsGrowth opportunities in a company that values hospitality, performance, and purposePay of $25-$27/hr, performance-based bonuses, full benefits, and housing discounts (where applicable)Be the reason someone finds their new home and loves it. Apply today and discover how fulfilling it can be to do what you love, in a place that feels like home.Background Check and Drug Screen Required