Leasing Community Intern

POSITION: Leasing Community Intern (Temporary, Non-Exempt)

COMPENSATION: Hourly Rate + Bonus Eligibility

HOURS: Approx. 20 hours/week (Evenings and Weekends required)

Summary

Come and support your community while diving head-first into the fast-paced Multifamily industry! We are seeking a Leasing Community Intern (LCI) who doubles as a digital storyteller. As an LCI, you are the face of the community-both in person and online. You will balance high-quality customer service and administrative precision with the creative spark needed to manage our social media presence.

Your goal? 100% occupancy through stellar resident retention, creative digital marketing, and "closing the deal" with future residents.

Key Responsibilities

1. Digital Brand Ambassador (The "Social Media Guru" Bit)

• Content Creation: Shoot, edit, and post high-energy Reels, TikToks, and Stories showcasing the #CardinalCulture, apartment tours, and neighborhood gems.

• Engagement: Manage the community's social inbox, responding to DMs and comments to convert followers into tours.

• Event Promotion: Take the lead on planning community events and ensuring they are "Instagrammable" and well-documented.

2. The Cardinal Way of Leasing

• Sales & Outreach: Warmly greet prospective clients, answer leasing calls, and conduct professional tours of our community and apartment homes.

• Closing: Utilize feature/benefit selling to close sales and follow up with leads consistently.

• Certification: Participate in and pass "Cardinal Way of Leasing" (CWoL) training and third-party leasing shops.

3. Operations & Resident Life

• Administrative Excellence: Handle front desk duties, complete lease applications, and maintain accurate file documentation in accordance with company policy.

• Community Care: Maintain tour path cleanliness for a perfect first impression; assist with "on-call" responsibilities (nightly rounds, lock-outs, etc.).

• Service: Go above and beyond to ensure current residents are satisfied and feel at home.

Qualifications

• Education: Currently enrolled in an accredited college/university (min. 6 credit hours) with at least one year of studies completed.

• Academic Standing: Must maintain a minimum 2.5 cumulative GPA.

• Residency: Must be a current or future leaseholder of the community and live on a designated floor as assigned.

• Skills: * Natural on camera with a knack for social media trends (Instagram, TikTok, Canva).

• Adaptive, outgoing, and hardworking.

• Valid driver's license.

• Physical: Ability to lift up to 40 lbs and navigate all areas of the property (indoor/outdoor) in various weather conditions.

Preferred Career Experience

While we will train the right personality, we love to see experience in:

• Social Media Management or Content Creation

• Reception or Administrative Assistance

• Leasing or Real Estate Sales

• Customer Service/Hospitality

Work Environment & Physical Demands

You'll be where the action is! This role involves working both inside and outside the buildings. You should be comfortable standing, walking the tour path, and being active for the duration of your shift. Whether it's rain, snow, or sunshine, our interns bring the heat!

How to Apply

Are you ready to embody the Cardinal Culture? Apply today and show us your creative side.

Pro-Tip: If you really want to stand out, tag us in a video or send us a link to a portfolio piece that shows off your social media savvy!

Note: Community Interns are required to re-apply annually. This job description is a summary and not an all-inclusive list of duties.

#LI-DNI