Leasing Professional
Set the First Impression. Close with Conviction. Raise the Standard.
Company: LVL Living Location: Augusta, Georgia
Type: Full-Time | On-Site | Base Pay + Performance Commissions
THE ROLE
The Leasing Professional is the front line of the business.
You are not a greeter. You are not a tour guide. You are a closer.
At LVL Living, leasing is sales—executed with professionalism, urgency, and accountability. You control first impressions, influence occupancy, and directly impact revenue.
If you avoid goals, scripts, or follow-up—this is not the role. If you take pride in closing, consistency, and results—we want you here.
THE MISSION
Your mission is simple and demanding:
- Convert interest into leases
- Deliver an exceptional resident experience
- Represent the LVL Living standard in every interaction
- Every prospect interaction matters. Every lease counts.
WHAT YOU’LL DO
Lease with Purpose
- Respond to all inquiries—phone, email, and in-person—with speed and professionalism
- Conduct confident, structured property tours that highlight value—not just features
- Guide prospects through applications, documentation, and lease execution
- Overcome objections and close decisively
- Maintain mastery of pricing, availability, floor plans, amenities, and incentives
Deliver a High-Standard Resident Experience
- Create a welcoming, professional environment for current and future residents
- Address resident concerns with urgency and ownership
- Partner with maintenance and management to ensure follow-through
- Support retention by reinforcing value and community standards
Support Marketing & Outreach
- Assist in executing on-site and off-site marketing initiatives
- Participate in outreach efforts to drive traffic and brand awareness
- Ensure online listings, ILS platforms, and social channels are accurate and current
- Represent the property professionally at all times
Own the Administrative Details
- Maintain clean, accurate records of prospect interactions and leases
- Process applications and follow up consistently—no leads left behind
- Conduct market surveys and monitor competition to stay competitive
- Use CRM and property management systems with discipline
Operate as a Team
- Collaborate with property management to achieve occupancy and revenue goals
- Participate actively in team meetings and performance discussions
- Assist with resident events that strengthen community and retention
OUR VALUES (NON-NEGOTIABLE)
At LVL Living, values drive performance:
- Positivity: We cultivate a high-energy, forward-moving environment. Negativity has no place here.
- Solution-Oriented: Problems are documented, analyzed, and solved—systematically.
- Pursuit of Excellence: We believe fulfillment comes from achievement and doing things right.
- Transparency & Candor: We are honest, direct, and ethical—always.
- Dedication to Outperform: We exceed expectations for residents, partners, and teammates.
- Leadership: We lead with clarity, consistency, and accountability.
- Financial Strength: We operate with discipline to sustain growth and performance.
WHO YOU ARE
- You are confident, professional, and sales-minded
- You follow up relentlessly and close with intention
- You communicate clearly and listen actively
- You stay organized and execute consistently
- You bring energy, discipline, and a team-first mindset
EXPERIENCE & QUALIFICATIONS
- High school diploma or equivalent required; college degree preferred
- Prior experience in leasing, sales, or customer service strongly preferred
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and property management software
- Excellent organization, time management, and multitasking skills
- Willingness to work weekends and maintain a flexible schedule
SKILLS & COMPETENCIES
- Sales and objection handling
- Customer service excellence
- Attention to detail
- Problem-solving and conflict resolution
- Time management and prioritization
- Positive, team-oriented attitude
PHYSICAL REQUIREMENTS
- Ability to walk, stand, and sit for extended periods
- Ability to lift and carry up to 25 pounds
COMPENSATION & BENEFITS
- Competitive base pay with performance-based commissions
- Medical, Dental, and Vision Insurance
- Paid Time Off and Holidays
- Professional development and advancement opportunities
THE STANDARD
If you’re looking for a leasing role where effort matters more than results—this isn’t it.
If you want to sell with confidence, represent a high-performing operation, and be rewarded for execution—we want to hear from you.
LVL Living
Anything worth doing is worth doing right.