We are seeking a motivated and service-oriented professional to join our team and help create a positive experience for current and prospective residents. In this role, you will support leasing activities, build strong relationships, and contribute to the success of the community through excellent communication and attention to detail.
Responsibilities
Greet prospective residents and provide a welcoming, professional first impression
Conduct property tours and highlight community features, amenities, and available homes
Respond to inquiries by phone, email, and in person in a timely and courteous manner
Guide applicants through the leasing process, including applications, screenings, and move-in preparation
Maintain accurate records of guest cards, applications, leases, and resident interactions
Support marketing efforts to attract and retain residents
Assist with resident relations and help resolve concerns with professionalism and care
Coordinate with the property management team to help ensure smooth daily operations
Follow fair housing, company policies, and all applicable regulations
Qualifications
Previous experience in leasing, customer service, sales, hospitality, or a related field preferred
Strong communication, interpersonal, and organizational skills
Ability to provide a professional, friendly, and solution-focused experience
Comfort working with leasing software, office systems, and standard computer applications
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and commitment to accuracy
Knowledge of fair housing laws and property management practices is a plus
High school diploma or equivalent required; additional education is a plus
Preferred Attributes
Positive attitude and a strong customer service mindset
Ability to build rapport and maintain professional relationships
Self-motivated with the ability to work both independently and as part of a team
Adaptable and comfortable handling changing priorities
What We Offer
Opportunity to work in a supportive, team-oriented environment
Training and development to support your growth
A chance to make a meaningful impact on resident satisfaction and community success
Competitive compensation and benefits, based on experience and location
If you are enthusiastic about providing excellent service and helping people find a place to call home, we encourage you to apply.