Description
2B Residential, a market leader in multi-family management, is seeking an experienced Leasing Consultant to join our team at Timber Lakes at Red Bridge in Kansas City, MO near 435 & Holmes.
We are seeking a seasoned leasing professional with a proven ability to drive occupancy, deliver exceptional resident experiences, and build strong relationships with prospects and residents. The ideal candidate possesses a solid understanding of Fair Housing regulations, demonstrates sound judgment and professionalism, and thrives in a results-oriented environment.
Pay Range: Starting at $21.00 and up to $25.00 dollars per hour + Bonus Commissions (based on experience)
Schedule: Full-time position - Weekend availability required
Why Join 2B Residential?
We offer a competitive compensation package, generous commission opportunities, and outstanding benefits, including:
- Medical, Dental, and Vision Insurance
- Company-Paid Short-Term and Long-Term Disability
- Company-Paid Life Insurance
- Paid Time Off, including vacation, sick time, personal days, and paid holidays
- 401(k) Retirement Plan
- Career growth and development opportunities
What You'll Do
As a Leasing Consultant, you'll play a key role in achieving occupancy goals while delivering an exceptional experience to prospective and current residents.
Responsibilities Include:
- Greet residents and host tours for prospects, follow up of guest cards
- Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
- Answer and distribute incoming calls and messages throughout day
- Receive and distribute all incoming mail
- Occasionally assist with planning, and hosting after hours resident events
- Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
- Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
- Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
- Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
- Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
- Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
- Ensure all open and close procedures are completed daily
- Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
- Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
- Assist with processing work order requests for residents and ensure work is completed in a timely manner
- Occasionally assist with planning and hosting after hours resident events
- Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
- Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
What We're Looking For:
- 2+ years of multifamily leasing experience strongly preferred
- Strong working knowledge of Fair Housing laws and leasing best practices
- Residential leasing experience and Yardi experience (preferred)
- Strong communication and interpersonal skills
- Exceptional customer service mindset
- Self-motivated, organized, and detail oriented
- Ability to multitask in a fast-paced environment
- Positive attitude and professional demeanor
- Valid driver's license, reliable transportation, and automobile insurance required
Join Our Team
This is an excellent opportunity for a seasoned leasing professional who is passionate about resident satisfaction, thrives in a sales-driven environment, and takes pride in representing an apartment community. If you're ready to bring your leasing expertise, Fair Housing knowledge, and customer-focused approach to a growing organization, we'd love to hear from you. Let's see what we can create together!