Communication Skills, Customer Support/Service, Detail Oriented, Event Marketing, Leasing, Market Trend Analysis, Multitasking, Negotiation Skills, Operations Management, Organizational Skills, Pricing, Real Estate, Record Keeping, Resident Retention, Sales
Description
Location: 608 3rd St N, Minneapolis, MN 55401 (On-site)
Compensation: Hourly Rate + Commission/bonus opportunities
Schedule: 40 hours/week; must be flexible, including weekends
About FLATS®
FLATS® is a lifestyle-driven real estate company redefining urban apartment living. We bring “big style to smart spaces” through thoughtfully designed homes, innovative technology, and vibrant communities. Our mission is simple: make high-quality, design-forward living accessible while creating meaningful resident experiences.
About the Role
As a Leasing Specialist, you are the first impression of the FLATS brand. You’ll guide prospective residents through the full leasing journey—from initial inquiry to move-in—while delivering a high-touch, concierge-level experience. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and is motivated by building relationships and closing deals.
Key Responsibilities
- Deliver an exceptional first impression by engaging prospective residents and providing personalized property tours
- Drive leasing performance by following up on leads, negotiating terms, and closing leases to meet occupancy goals
- Provide a warm, solutions-oriented experience that anticipates needs and resolves concerns to support resident satisfaction and retention
- Manage leasing operations, including processing applications, preparing lease agreements, and maintaining accurate records
- Stay current on pricing, availability, and promotions while ensuring units are market-ready and coordinating move-ins and move-outs
- Maintain awareness of local market trends and represent the brand at community events and marketing initiatives
Requirements
Requirements
- Previous luxury lease-up experience required
- Strong sales, negotiation, and customer service skills
- Excellent communication and professional presence
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Flexible schedule, including evenings and weekends
Benefits
Compensation & Benefits
- Commission and bonus opportunities tied to occupancy goals
- Comprehensive benefits package (medical, dental, vision, 401(k), PTO)