The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A Leasing Consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community.
The duties and responsibilities of Leasing consultants include:
- Responding to potential tenants’ in-person and online inquiries about the rental property.
- Describing the terms of a lease agreement, such as the length, rates, and any potential conditions or exclusions.
- Assisting customers in selecting a leasing company based on cost, location, amenities, and other factors showing the property, responding to tenant inquiries, and settling lease terms.
- Defining the terms of the initial security deposit, the rent payment schedule, and the lease-covered building amenities.
- Providing post-lease services such as drafting termination notices or bringing legal action to recover unpaid rent
- Verifying the information and references provided by prospective tenants on their applications.
- Preparing lease agreements in accordance with state laws, company policies, and client specifications.
- Processing the tenant’s background information, which includes a completed lease application, proof of income, rental history, and, if needed, reference letters.
- Updating and maintaining records in the property management software system.
- Ensuring that all lease terms are followed correctly and in accordance with the law, and taking appropriate action in the event of tenant default.
- Ensuring that the resolution of tenant maintenance complaints is entirely given a prompt response.
- Assisting in the planning and execution of marketing and outreach initiatives aimed at increasing traffic and encouraging occupancy.
- Ensuring that Potential tenants are subjected to credit and background checks.
- Keeping up to date on the neighborhood real estate market, including pricing and availability from competitors.
Requirements for Leasing Consultant:
Valid Driver’s License
Pre-employment drug test and background screening
Must have a valid driver’s license
Supplemental pay types:
Commission pay
Schedule
Varies (27 hours a week)
Weekends required and holidays may be required based on property needs