Leasing Coordinator

Arden Group is a vertically integrated real estate investment management firm focused on equity and debt investments in the top 25 US MSAs. Founded in 1989, Arden Group has acquired approximately $7 billion of properties and manages in excess of $12 billion of commercial real estate assets.

Established by Arden Group in 2021 as a best-in-class logistics real estate operating platform, Arden Logistics Parks specializes in the acquisition, improvement, and property management of light industrial business parks and industrial outside storage. Our geographically diverse portfolio spans more than 10 million square feet of last-mile facilities across 12 highly sought-after urban infill markets throughout the United States.

Recently recognized as "Best Places to Work in PA" for 2025, we foster a supportive and exciting culture where employees challenge themselves and thrive. As a growing firm, we seek experienced team members passionate about working in a high-growth environment. We value employees who are RESPONSIVE, TENANT-CENTRIC, and NIMBLE—and we've created an environment where such professionals flourish as we continue to expand.

Position Overview

We are seeking a highly organized and technically savvy Leasing Coordinator to support leasing activity and tenant relations at our North Park 34 industrial business park. We offer competitive pay and benefits for this exempt position. The position is based in Houston, TX and reports to the COO.

Responsibilities (including, but are not limited to the below):

Business Development & Marketing

• Manage tenant showings schedule and follow up on post-showing leads
• Conduct in-person showings of properties with prospective tenants
• Use CRM programs to track tenant leads and maintain a robust pipeline
• Develop tenant leads through online portals, phone inquiries, conference attendance, cold calling, and competitor site visits
• Support marketing efforts by conducting competitive analysis and attending local small business trade shows
• Verify accuracy of marketing materials, including brochures, leasing signage, flyers, site plans, and floor plans, and update all materials in our software suite (e.g., Property Capsule, VTS)
• Coordinate with team members to assist with broker and tenant relations events

Lease Management

• Facilitate tenant move-ins and move-outs (keys, documentation, etc.)
• Assist with lease renewals and customer retention
• Regularly inspect vacant spaces to ensure "show-ready" condition
• Work closely with property management and contractors to expedite space planning and tenant improvement processes, maximizing leasing velocity
• Update and maintain weekly activity and availability reports
• Conduct security deposit reviews for departing tenants
• Assist with eviction procedures as needed

Tenant Support and Retention

• Establish and maintain positive tenant relationships to promote occupancy and accelerate lease renewals, driving portfolio retention rates
• Assist tenants with onboarding (insurance, licensing, deposits, payments, photos, etc.)
• Make daily tenant visits to build and confirm satisfaction and loyalty
• Assist with tenant requests including additional keys, signage, and other needs
• Address tenants' day-to-day issues

Property Management

• Conduct site visits and property inspections
• Help manage properties by reporting tenant and property maintenance requests
• Learn and operate our property management software systems
• Facilitate successful tenant support as guided by the local Property Management team

Required Qualifications

• 2+ years of strong performance in business-to-business (B2B) sales, account management, business development, or outside sales
• Experience with CRM tools to manage pipelines
• Real estate or property management experience is helpful but not required
• Real estate salesperson license is helpful but not required
• Bilingual in both English and Spanish
• Excellent phone etiquette and demonstrated customer service skills

Benefit Offering

We offer competitive compensation packages that include comprehensive medical, dental, vision, and life insurance, FSA and HSA options, 401(k) with employer match, generous PTO, paid and floating holidays, paid parental leave, professional development resources, and exclusive company discounts.

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, genetic information, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. Vision requirements include close vision and the ability to focus. The employee may frequently lift and/or move up to 25 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.