Responsibilities:
In Chicago, luxury living has a name: Related Rentals. As the city’s premier luxury rental brand, we blend world-class design, hotel-level service, and curated lifestyle experiences across iconic addresses in the West Loop, Streeterville, and Lakeshore neighborhoods.
We’re looking for a service-driven Leasing Coordinator t to guide prospective residents through the leasing journey—from the first inquiry to move-in day at 400 Lake Shore, a landmark 635-unit luxury rental tower launching pre-leasing in 2026. In this role, you’ll share the story of the building, create a welcoming experience, and support a strong sense of community. If you enjoy connecting with people, solving problems, and taking pride in your property, this is the opportunity for you.
The Leasing Coordinator is specifically and directly responsible for the following:
- Administrative functions
- Leasing support
- Reception/Concierge Functions
- Quarterly Audits (Lease/Pet/Bike/Storage)
- Addendums (Storage/Bike/Pets)
- Special projects, as required
The Leasing Coordinator’s tasks include, but are not limited to, the following:
- Utilizes telephone inquiry guidelines to capture phone traffic, responding to all e-mails and voicemail, answering queries, following up and setting appointments when possible
- Respond to and assign rental inquiries from CRM platform and other points of entry such as email, voicemail and walk-in prospects
- Processing of lease applications, credit and background check for prospective renters
- Generating and delivering electronic residential lease(s) via the OLL platform
- Processing of payment(s) as needed within Yardi voyager
- Managing the move-in schedule
- Tour apartments with walk-in prospects and adhere to follow-up procedures
- Complete applications and lease/renewal documents
- Confirming appointments, cancellations and messages for the leasing office
- Organizing/Uploading lease documents
- Assist in setting leasing and marketing strategies
- Provide daily traffic reports to senior management and/or composing other reports as instructed
- In-depth knowledge of base property, services and amenity set.
- Prospect detail(s) data entry into Salesforce
- Keeps leasing staff updated as to the status of imminent appointments and prospect criteria.
- Ensuring the leasing office is organized with resources (office supplies/water)
- Maintaining and building professional relationships with Blueground and Churchill
Compensation:
The anticipated hourly range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package.
Hourly range: $26.00 - $33.00 / hourly + commission
Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.
Why You'll Love it Here:
- Lots of paid time off (19+ days!) – we value your life outside of work.
- Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
- Financial wellness perks to set you up for success – such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Mental health resources – such as counseling are available to our team members.
- Fertility benefits – such as surrogacy, adoption assistance and more!
- Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
- Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
Qualifications:
- Minimum 2 years of experience in leasing, specifically in a luxury lease-up setting (preferably in Class A Property Management, Residential luxury sales or luxury goods)
- College degree or coursework preferred
- Demonstrated proficiency in working with computers including Microsoft Office, calendar management, software/database, and social media
- Excellent communication, interpersonal, customer service, and organizational skills
- Must have strong closing skills
- Proficient in managing an internal applicant database
- Available to work a flexible schedule, including weekends
- Committed to obtaining real estate license
- Yardi or similar software experience preferred
- Prior experience in leasing, sales, or hospitality preferred
Overview:
Build Your Career With Related Management Company
A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
For details on our hiring policies and privacy practices, visit our Privacy Policy.