Leasing Specialist - Hollywood

We are hiring an experienced Leasing Specialist for Hollywood Arts Collective, a 152-unit, tax credit community in Hollywood, CA.

Benefits-At-A-Glance

• Must work a 5-day a week schedule with flexible starting and end times, including evenings and weekends as needed.
• 100% Company Paid for Medical & Dental HMO; Option to upgrade to PPO coverage 90% Company Paid
• 100% Company Paid Life Insurance
• 401(k) Retirement Plan with 50% Company Match
• Two (2) Weeks of Paid Vacation accrued upon hire
• Sixteen (16) Paid Holidays
• Nine (9) Paid Sick Days
• $1,000 referral bonus program
• Secured garage parking provided

About TSA

Thomas Safran & Associates ('TSA Housing') builds, owns, and manages 75+ apartment communities throughout Central and Southern California. We have beautiful, well-maintained buildings that offer enriching activities for our residents. Our goal is to enhance the world in which we live and enrich the lives of the people who reside in our buildings.

We are a growing 250+ employee company that cares deeply for our residents and employees and appreciate their hard work. TSA is proud to partner with leading organizations to change the future of our neighborhoods by providing quality housing for populations in need. We are at the forefront of leasing up high profile communities with public/private partnerships and have many projects in the pipeline for future career development.

You can be part of a diverse, talented and inclusive team of people who like coming to work every day and innovating together. Our employees are passionate about their work and love making a difference. A successful candidate is bright, has a warm and caring personality, excellent communication skills, and will serve our residents with integrity and compassion.

Responsibilities:

• Assist in marketing and advertising strategies to create and drive applicants to the community. Implement short- and long-term marketing goals to increase occupancy with a focus on generating qualified applicants and converting applicants to tenants with a strong focus on managing and converting the existing waitlist into qualified move-ins.
• Demonstrate a strong sense of urgency and accountability in converting leads to executed leases and minimizing vacancy loss.
• Perform sales and leasing activities to achieve the community’s occupancy goals by greeting and qualifying prospects including coordinating and processing applicants from the property’s waitlist , conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing ensuring timely lease execution and a seamless move-in process.
• Execute resident referral and other outreach programs, follow community-specific marketing plans and preferences, and special programs.
• Help gather, inform, and communicate current market and economic trends that may impact the occupancy and adjust leasing and marketing strategies accordingly to maintain strong occupancy.
• Effectively utilize Yardi to track apartment availability, manage resident and prospect data, including tracking and managing waitlist applicants and leasing progression.
• Meet and exceed the standards by daily inspecting the property, model units, and leasing tour. Communicate with the maintenance team for any upkeep needs to the community.
• Respond quickly and courteously to resident and management related concerns and questions to support resident satisfaction and retention.
• Engage with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and closes leases efficiently. Guide waitlisted applicants through the qualification process, maintain engagement, and effectively close leases.
• Lease units in compliance with Thomas Safran and Associates policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations including all applicable affordable housing and regulatory program requirements.

• High School diploma/GED required. College degree or equivalent combination of education, training and work experience preferred.
• Two (2) years solid sales and leasing experience leasing at a luxury, market rate property
• Exceptional customer service skills and communication skills with experience in a residential and commercial environment
• Proficient in Microsoft Office including Excel, Word, PowerPoint, and Outlook
• Proficient with Yardi Voyager and Yardi Rent Café
• Strong written and verbal skills
• Available to work a flexible schedule, including evenings and weekends

Thomas Safran & Associates is committed to providing a safe workplace for employees and take preventative safety measures and PPE seriously. We require all new hires to be fully vaccinated prior to a start date. We are an Equal Opportunity Employer and participates in the E-Verify program. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Conditional offers of employment are contingent upon an employment background investigation which may include but is not limited to: professional references; verification of prior employment; credit information; driving records; criminal history report; drug testing (based on the position requirements); and COVID-19 vaccination verification.