Leasing Specialist

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Join our dynamic team as a Leasing Specialist, where you will be the essential first point of contact for potential and current tenants. Your role will involve streamlining the administrative aspects of lease transactions, including managing communications with prospective customers.

Responsibilities:

• Evaluate customer requirements, guide them through property tours, and liaise with leasing agents.
• Ensure all interactions are meticulously recorded in our CRM system.
• Coordinate the sending of necessary documentation to new residents.
• Assist in the application process by collaborating with the underwriting and lease writing teams, while keeping abreast of company policies.

Requirements:

• High School Diploma or GED equivalent required.
• Minimum one to two years of experience in sales and customer service preferred.
• Real Estate license is not required but may be desired.
• Bilingual proficiency in English and Spanish is a plus.
• Proficiency in Microsoft Office suite (Excel, Word, Outlook) is required.
• Exceptional communication, problem-solving, and analytical skills.
• Proven ability in relationship management, organization, and customer service.

Compensation

The anticipated pay range/scale for this position is $18.00 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive monthly bonus payments.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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