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Leave & Absense Coordinator

BOTG LLC

Bloomfield, CT

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JOB DETAILS
SALARY
$18–$20 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Adjudication, Analysis Skills, Auto Insurance, Claims Processing, Communication Skills, Continuous Improvement, Corporate Policies, Customer Support/Service, FMLA (Family and Medical Leave Act of 1993), High School Diploma, Insurance Claims, Maintain Compliance, Microsoft Word, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Quality Management, Quality Metrics, Regulatory Compliance, Regulatory Requirements, Time Management, Writing Skills
LOCATION
Bloomfield, CT
POSTED
6 days ago
Core skills and experience:
  • 1+ years of familiarity with state PFL and FMLA
  • 2+ years of Customer Service background.

Key Responsibilities:
  • Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
  • Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state and company policies.
  • Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers and other key stakeholders necessary to appropriately determine liability.
  • Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
  • Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
  • Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy and a positive claimant experience.
  • Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.

Required Skills:
  • New hires should live a commutable distance from the site the role is posted in.
  • Strong communication skills, both written and oral.
  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.
  • Strong Letter writing/Microsoft Word skills.
  • 2+ years Customer Service background.
  • High School Diploma or GED equivalent.
  • This role has mandatory paid training starting on February 16th. Candidates must be available and present for all training days.

Preferred Skills:
  • 1+ years’ experience in one or more leave State and Federal Leave Laws.
  • Prior experience with PFML, FMLA, Absence Management or Disability Claims.
  • Experience handling insurance claims (auto, home, life, etc.)
  • College Degree / Higher Education.

About the Company

B

BOTG LLC

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