Leave Benefits Coordinator - Birmingham, AL

At BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, you'll feel right at home here.

BCInsourcing, a Lockton Company, is one of the nation's leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients' HR departments to support both organizations and their employees.

Location: This position is onsite at Childrens of Alabama Monday-Friday, 8-5PM

ESSENTIAL FUNCTIONS

• Employee Service and Support: Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and leave of absence programs; responds to employee and carrier inquiries in a timely manner; investigates and resolves leave-related concerns; supports leave of absence email inbox and/or contact center, as assigned; acts as a liaison between the client's HR department, employees, BCInsourcing, and benefit carriers
• Administrative Service and Support: Completes various administrative leave-related duties, as assigned by client and BCInsourcing; based on client needs, duties may include (but are not limited to) processing of leave of absence and return-to-work requests; auditing of leave data; billing administration; leave and disability claim support
• Attendance: Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects to meet the needs of the client, including extended work hours, evenings, and weekends
• Performs all other tasks as assigned