Legal Admin. Spec. I–III Fraud & Consumer Protection Div. / Consumer Protection Unit

Introduction

Delaware''s Attorney General, the State''s chief law enforcement officer, has a broad responsibility to combat crime, uphold civil rights, safeguard families, fight fraud, and protect consumers in the First State.

In meeting this mission, Attorney General Kathy Jennings is supported by teams of talented lawyers and staff in the Criminal, Civil, Family, Fraud and Consumer Protection, and Civil Rights and Public Trust Divisions. Each of the more than 500 staff who work in the Office of the Attorney General are dedicated to serving all Delawareans with integrity and passion.

Deputy Attorneys General, with critical support from criminal special investigators, victim service specialists, paraprofessionals, and administrative staff, prosecute criminal cases, enforce consumer laws, provide counsel to state agencies, ensure the public''s access to open government, protect the abused, and much more.

Summary Statement

The Delaware Department of Justiceâs Consumer Protection Unit seeks a Legal Administrative Specialist to serve as primary administrative support to the Director and Deputy Director of Consumer Protection. The Consumer Protection Unit has enforcement authority over more than 40 different state and federal laws, with a focus on the Consumer Fraud Act and the Uniform Deceptive Trade Practices Act in Title 6 of the Delaware Code. The Consumer Protection Unit prosecutes civil and administrative cases and conducts multistate investigations in coordination with other statesâ attorney general offices. The Director and Deputy Director manage a team of approximately 20 individuals, including attorneys, special investigators, paralegals, and administrative staff.  We seek a highly motivated and organized individual to assist with scheduling, phone calls, written correspondence, case tracking, unit organization, and special projects. A successful candidate will be detail-oriented, well-organized, personable, possess strong verbal and written communication skills, and be proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat. This position offers opportunities for significant exposure to the dynamic space of consumer protection law.

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This position may be eligible for telework for up to three days per weekÂ

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Applies agency laws, rules, regulations, policies, and procedures in maintaining and processing agency information.
• Serves as a liaison with the public, clients, agency staff and others to exchange information and explain agency services, laws, rules, regulations, policies, and procedures.
• Assures effective coordination of operational functions for assigned unit/attorneys.
• Arranges for the delivery of legal paperwork.
• Types correspondence and legal paperwork.Â
• Schedules, coordinates, and confirms court dates, appointments, interviews, intakes, and meetings.
• Establishes tracking and monitoring systems and conducts follow up to ensure timely resolution of matters.
• Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable legal documentation.

Job Requirement Series

JOB REQUIREMENTS for Legal Administrative Specialist I

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of an associateâs degree or higher.

2. Knowledge of legal terminology.

OR

1. One year of experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.

2. One year of experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.

3. One year of experience in using standard computer software programs for word processing, spreadsheets or databases.

4. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

5. Knowledge of legal terminology. Â

JOB REQUIREMENTS for Legal Administrative Specialist II

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of a bachelorâs degree or higher.

OR

1. Three years of experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.

2. Three years of experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.

3. Three years of experience in using standard computer software programs for word processing, spreadsheets or databases.

4. Three years of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

5. Six monthsâ experience in legal terminology.

6. Six monthsâ experience in interpreting laws, rules, regulations, standards, policies, and procedures.Â

JOB REQUIREMENTS for Legal Administrative Specialist III

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of a bachelorâs degree or higher.

2. Two years of experience:

⢠Coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.

⢠In document processing, which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.

⢠Using standard computer software programs for word processing, spreadsheets or databases.

⢠Using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

⢠Preparing legal documents.

⢠Interpreting laws, rules, regulations, standards, policies, and procedures.

OR

1. Five years of employment with the Department of Justice in a similar capacity.

OR

1. Six years of experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.

2. Six years of experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.

3. Six years of experience in using standard computer software programs for word processing, spreadsheets or databases.

4. Six years of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

5. Four years of experience preparing legal documents.

6. Four years of experience interpreting laws, rules, regulations, standards, policies, and procedures.

Additional Posting Information

• Please be sure to upload a recent copy of your resume, as you complete the application process for this posting.
• This position is exempt from the State of Delaware Merit System

Conditions of Hire

• Employment is contingent upon satisfactory background checks.
• Direct deposit of paychecks is required as a condition of hire.
• Applicants must be legally authorized to work in the United States.

Benefits

Department of Justice Benefits Include:

• May be eligible Loan forgiveness (State and Federal).
• State of Delaware healthcare plan.
• State of Delaware pension plan.
• Over 4 weeks of vacation per year.
• 3 weeks of paid sick leave per year.
• 12 weeks of paid parental leave.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.