The Legal Analyst supports the warranty litigation team by managing warranty litigation claims and arbitration matters and assisting with litigation support activities as needed. This role works in close partnership with paralegals and warranty litigation attorneys to help drive consistent, efficient case handling and high-quality work product across a national portfolio of matters.
Key Responsibilities:
Manage and track warranty litigation claims and related arbitration matters, including intake, file setup, status updates, and maintenance of accurate case records
Coordinate arbitration filings, scheduling, and submissions; assist with preparation and organization of supporting materials
Support service of process activities, including coordinating with vendors/outside counsel, monitoring deadlines, and maintaining proof of service documentation
Assist with discovery as needed, including document collection support, organization, tracking responses and deadlines, and maintaining production logs
Partner with paralegals and warranty litigation attorneys to support case strategy execution and ensure timely, consistent case handling
Prepare summaries, correspondence, and internal reporting (e.g., matter status, volumes, cycle times) to support portfolio oversight and continuous improvement
Basic Qualifications:
Associate's degree (2-year) or higher; or paralegal certification with High School Diploma/GED
Experience in a professional setting
Experience using Microsoft Office tools (e.g., Outlook, Word, Excel, PowerPoint)
Preferred Qualifications:
Strong written and verbal communication skills
Customer relations experience and a professional, service-oriented approach
Claims adjustment/management experience and/or legal assistant background
Strong critical thinking and analytical skills, including the ability to identify issues, evaluate options, and escalate appropriately
Ability to work effectively in a collaborative, team-focused environment with attorneys, paralegals, and business partners