Legal Copy/Mail Intake Service Specialist

Consider a new career today as a Legal Copy and Legal Mail Specialist with IST Management Services. With 1,800 employees in 47 cities across the U.S., IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Pay Range:  $17.00 - $18.00 an hour

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Job Responsibilities:

• Copy Job Intake- Answering incoming phone calls; Greeting clients and reviewing incoming print related work. Managing email queue and using appropriate email templates for communication
• Mail Sorting - Responsible for proper mail sorting and distribution and adhering to strict SOP protocol
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned
• Take direction from supervisor or site manager; Participate in cross-training
• Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures Perform other tasks as assigned
• Tracking mail, FedEx, UPS, DHL and other packages using IST Software; Able to multi-task in a fast pace exciting office environment

Requirements:

• High school diploma or equivalent (GED)
• Minimum of 1 year customer service related experience; Minimum of 1 year related experience
• Professional appearance and demeanor; Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written; Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks; Ability to meet employer's attendance policy
• Lifting up to 55 pounds; Standing for long periods of time; Significant walking
• Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.