Legal Master's Intern

Kaiser Permanente

Oakland, CA

JOB DETAILS
SKILLS
Benchmarking, Billing, Budgeting, Business Administration, Business Intelligence, Cadence, Cost Control, Cross-Functional, Data Processing, Data Quality, Document Management, Documentation Standards, Expense Tracking, Finance Software, Financial Analysis, Financial Management, Healthcare Administration, Lean Six Sigma, Legal, Legal Standards, Marketing Strategy, Metrics, Mobile Applications, Negotiation Skills, Onboarding, Operational Support, Organizational Skills, Paralegal, Performance Metrics, Power BI, Process Improvement, Product/Service Launch, Project/Program Management, Public Health, Quality Management, Quality Metrics, Relationship Management, Reporting Dashboards, Sales Management, Scorecarding, Software Design, Sourcing Strategy, Spreadsheets, Standard Operating Procedures (SOP), Strategic Planning, Systems Administration/Management, Tableau, Technical Leadership, Time Management, Work From Home, iManage
LOCATION
Oakland, CA
POSTED
30+ days ago

2026 Summer Intern Location: This internship role is scheduled to be flexible. Please be prepared to spend part of your time working remotely and part of your time working at the following address:

Department Details: Legal Practice Strategy and Enablement function is the operational backbone of the Legal Department. We design and scale the systems, data, and processes that turn legal strategy into reliable, measurable delivery-enabling high-quality, cost-effective legal service for the enterprise.

What LPSE does - at a glance

Strategy, Performance & Measurement: Translate departmental priorities into execution; steward budget transparency; build executive reporting, KPIs, and scorecards across practice groups.

Strategic Sourcing & Matter Management: Set standards for engaging legal service providers, run provider evaluations and business reviews, negotiate rates, and manage matter lifecycle with clear policies and guidelines.

Process & Data Excellence: Simplify, document, and standardize workflows and SOPs; raise data quality and knowledge-sharing so attorneys and staff can work faster and smarter.

Technology & Enablement: Plan, select, implement, and optimize platforms; drive adoption with training and job aids to ensure durable operational change.

Why should you apply?

Its a high-impact, systems-focused function where curiosity meets rigor-reducing friction, improving spend, and elevating service quality through data, design, and disciplined execution.

Internship Projects

• Provider performance & spend discipline - support panel provider evaluation and quarterly business reviews that improve quality, responsiveness, and cost control. • Process clarity & adoption - ship clean SOPs/job aids and champion data hygiene that make matter management and billing friction-free. • Operational reporting that leaders trust - contribute to dashboards and scorecards that give senior leaders timely, accurate insights. • Technology enablement - help configure and roll out legal systems (e.g., TeamConnect - Legal Matter Management System, iManage - Legals Document Management System, Financial management including invoices accruals, etc.), unlocking repeatable, scalable workflows.

Target Majors

• Public Health • Healthcare Administration • Business Administration • Paralegal and other Legal Studies

Target Skillset

• Vendor / Outside Counsel Management Interest in panel/provider evaluation, including criteria definition, scorecards, and business-review cadence; ability to pull metrics that reflect quality, responsiveness, and guideline compliance. Familiarity with benchmarks for onboarding, performance measurement, and relationship management across law firms/vendors. Aptitude for process mapping and **SOP authoring (clear steps, controls, and roles); organized approach to timelines, dependencies, and cross-functional handoffs. Exposure to continuous-improvement methods (Lean/Six Sigma concepts are a plus). Ability to define or support legal-ops KPIs (cycle time, matter throughput, guideline adherence, rate trends, etc.), and translate findings into recommendations for leaders.

Operational & Financial Acumen

• Basic understanding of budgeting/FP\&A, legal spend drivers, and cost controls; ability to analyze rate proposals and invoice patterns to surface savings and quality insights. • Comfort using spreadsheets to reconcile spend, track variances, and support executive reporting. • Productivity & BI: Excel, Power BI/Tableau for metrics and visualization. • Legal Tech: Matter management, e-billing, CLM, and document/knowledge systems (specific platforms vary by department).

Job Summary

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, youll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.

Essential Responsibilities

• Contributing to a designated project or initiative to meet a KP business objective. • Report development and analytics. • Project management - planning, execution, and measurement. • Learning new applications needed to complete assignments or support the execution of business objectives. • Job shadowing in other functional areas. • Performing additional duties as required.

About the Company

K

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1945
WEBSITE
http://www.kp.org/careers