Legal Office Associate II- Child Support Receptionist

Legal Office Associate II- Child Support Receptionist

Salary

$25.55 - $43.43 Hourly

Location

Courthouse Complex - Frederick, MD

Job Type

Full-time Regular

Job Number

FY27-00094

Department

States Attorney

Opening Date

09/03/2026

Closing Date

9/11/2026 4:00 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

JOB INFORMATION

Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m.; full-benefits

This position performs specialized legal administrative, case management, and customer service work for the Child Support Division of the States Attorneys Office. The position manages assigned legal case activities, prepares and processes legal documents, reviews and distributes discovery materials, coordinates case-related information, maintains case records, communicates with attorneys, law enforcement agencies, courts, defendants, and the public, and provides administrative support for legal proceedings and office operations. Supervision is received from the Child Support Services Administrator and Chief of the Child Support Division.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

The State's Attorney's Office strives to ensure equal opportunities and access for its workforce, applicants, and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for residents, apply to the State's Attorney's Office today.

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment

• 15 days of Sick leave with unlimited annual carryover

• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)

• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending

• Employee Health Center with no or low-cost primary and urgent care

• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit

• County and Employee funded Defined Benefit Pension Plan

• Vesting after 5 years of service

• Additional service credit for eligible previous public service, military service, etc.

• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program

• Generous Tuition Reimbursement Program

• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Answer telephone calls, respond to inquiries, provide information, take messages, and direct callers or visitors to appropriate staff, courtrooms, agencies, or resources
• Receive, review, process, distribute, and maintain incoming and outgoing mail, electronic filings, correspondence, court documents, and legal records
• Create, process, maintain, and update legal case files, case management records, court dockets, and related documentation
• Review, redact, prepare, distribute, and file discovery materials, supplemental discovery, pleadings, motions, responses, and other legal documents
• Draft, process, and file routine legal motions, petitions, notices, correspondence, and related court documents as directed by attorneys
• Request, review, track, and process criminal histories, certified driving records, blood test results, drug test results, law enforcement reports, and other evidentiary materials
• Communicate and coordinate with attorneys, law enforcement agencies, courts, defense counsel, social service agencies, and other stakeholders to obtain, verify, and distribute case-related information
• Review and process incoming motions, correspondence, court filings, attorney requests, and defendant inquiries; update records and route information as appropriate
• Coordinate court check in of parties on court hearing days and communicate with the Clerk's Office and the Court regarding Court hearings
• Prepare and maintain the child support dockets in the division case management system and work closely with the Department of Social Services and the Divisions Assistant State's Attorneys
• Assist clients, defendants, attorneys, agencies, and members of the public at service counters, by telephone, and through electronic communications
• Manage assigned caseloads, monitor case deadlines, prioritize workload, and ensure timely completion of required legal and administrative actions
• Maintain confidentiality and security of sensitive legal, criminal justice, victim, and defendant information
• Attend meetings, trainings, and professional development activities as assigned
• Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employees position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

QUALIFICATIONS AND REQUIREMENTS

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• High school graduation or the equivalent
• Minimum of 2 years of work experience in office administration, customer service, or clerical support

Substitutions for the above-listed required education and experience is any level college degree could substitute for the required work experience described above or completion of the State Attorney internship program with a High School Diploma could substitute for the required work experience described above.

KNOWLEDGE / SKILLS / ABILITIES:

A successful incumbent operating in this role displays the following:

• Knowledge of office operations, processes, and procedures
• Knowledge of legal terminology and court processes
• Knowledge of State's attorney staff in order to appropriate direct inquires
• Knowledge of judicial case management systems and database navigation
• Knowledge of confidentiality standards applicable to legal, criminal justice, and personnel information
• Knowledge of criminal justice documentations such as police reports, charging documents, criminal histories, and certified driving records
• Knowledge of legal correspondence formats and routine legal document preparation
• Skilled in written and oral communication in a law office setting
• Skilled in customer service
• Skilled in office software and applications
• Skilled in reviewing and identifying missing, incomplete, or inaccurate information within legal records and discovery materials
• Ability to review, develop, and process legal files, case management records, court documents, and related information
• Skilled in drafting routine legal documents, motions, notices, and correspondence
• Ability to interpret and apply office policies, court procedures, and legal practices to daily work
• Ability to apply legal terminology and court processes to routing, processing, and preparing case materials

PREFERENCE MAY BE GIVEN TO:

• Work experience specifically in the legal field involving family law and/or child support matters
• Secondary language skills in Spanish
• Work experience with MDEC and MDThink
• A college degree in Business Administration, Criminal Justice, Legal, or a related field
• Work experience in a law office or legal system environment

PHYSICAL DEMANDS/WORKING CONDITIONS:

• While working in this position, the employee is required to frequently sit
• While working in this position, the employee is required to constantly work indoors

ADDITIONAL INFORMATION / EXAMINATION PROCESS

• Available for varied working hours when needed to accommodate meetings or other commitments
• This position is subject to random drug testing

EXAMINATION PROCESS (may include):

1) An evaluation of training and experience

2) One or more interviews

3) A pre-employment drug test including marijuana

4) A pre-employment background investigation through the States Attorney Office

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov

Retirement Plan:

A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance:

County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance:

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employees completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts:

The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors services, and eyeglasses / contact lenses.

Life Insurance:

Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.

Savings Plan - Deferred Compensation:

The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employees direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.

Educational Reimbursement Program:

County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employees capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesnt remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program:

This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern.

Leave

Annual Leave - Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year

0 - 2 years 11 days

2 - 10 years 17 days

10 + years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employees child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.

Holidays:

The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Governments benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.

All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.

01

Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. Your application may be considered incomplete if vague descriptions of experience are included or if you cite experience in your supplemental question response that is not included on the Work History section of this application. When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience based on the information submitted, or if you state "see resume" as your response, your application may not be considered further.

• I have read and acknowledge the above instructions.

02

Which one of the following items indicates your current level of education?

• Less than high school graduation
• High school graduation, GED or equivalent
• College Degree received

03

If you have obtained a college degree, was it in Business Administration, Criminal Justice, Legal or a related field?

• Yes
• No

04

Have you completed a Frederick County State Attorneys Office internship program?

• Yes
• No

05

Do you have at least 2 years of work experience in office administration, customer service, or clerical support?

• Yes
• No

06

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be considered further.

07

Do you have work experience specifically in the legal field involving family law and/or child support matters?

• Yes
• No

08

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit.

09

Do you have work experience with MDEC and MDThink?

• Yes
• No

10

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit.

11

Do you have secondary language skills in Spanish?

• Yes
• No

Required Question

Employer Frederick County Government

Address 12 East Church Street

Frederick, Maryland, 21701

Phone 301-600-1070

Website http://www.FrederickCountymd.gov/jobs