Legal On-Site Services Specialist

Mailroom & Office Services Associate

Pay: $17.02 $19.00/hour
Schedule: Monday Friday | 8:00 AM 5:00 PM
Location: Cleveland, OH
Position Type: Temp-to-Hire

Job Summary

We are seeking a reliable, customer-focused Mailroom & Office Services Associate to support daily office operations in a professional legal environment. This role includes mail processing, reception coverage, document production, and hospitality support. The ideal candidate is eager to learn, follows procedures carefully, and provides excellent customer service.

Responsibilities

• Sort, distribute, and process incoming and outgoing mail
• Provide reception desk coverage as needed
• Complete printing, copying, scanning, and document production requests
• Assist with conference room and hospitality setups
• Operate office equipment including copiers, printers, postage, and mail machines
• Support shipping and receiving activities
• Maintain an organized mailroom and office services area
• Deliver excellent customer service to attorneys, staff, and visitors
• Follow company procedures and legal office standards

Qualifications

• High school diploma, GED, or equivalent work experience
• Minimum 1 year of experience in a legal office or law firm strongly preferred
• Previous mailroom, copy center, or office services experience preferred
• Strong customer service and communication skills
• Basic Microsoft Office proficiency
• Comfortable using printers, copiers, postage equipment, and other office technology
• Knowledge of shipping and receiving procedures
• Strong organizational and problem-solving skills
• Ability to work independently and manage multiple tasks
• Must complete Ricoh Legal training within 90 days of hire
• Valid driver's license may be required based on business needs

Work Environment

• Professional legal office
• Business casual attire required
• Parking reimbursement available up to $160 per month through the company expense process