Pay range: $20.00- $22.00/hr
Hours: Monday through Friday - 10:00 AM 7:00 PM. Overtime and alternating shifts as required to support business needs, litigation work, special projects, and events.
Location: Miami, FL - 100% 0n-site
Temp to hire
Summary of Duties:
- Process print, copy, scan, and document production requests.
- Support legal document preparation and production workflows.
- Manage incoming and outgoing mail, courier deliveries, accountable packages, and shipping requests.
- Conduct daily office mail sweeps and service deliveries.
- Set up, monitor, and break down conference rooms and meeting spaces.
- Support hospitality operations including pantry maintenance, coffee service, catering support, and conference room readiness.
- Provide backup reception coverage.
- Maintain office and hospitality supply inventories.
- Assist with workstation setups, office moves, and basic facility support.
- Provide basic technology support and act as backup support for local IT activities as needed.
- Limited local walking travel may occasionally be required to support court filings, courier runs to courts and government agencies, and other mail, package, or delivery-related activities associated with immigration and legal support services.
Required Skills and Experience
- Strong customer service and client-facing experience.
- Excellent written and verbal communication skills.
- Experience working in a professional office environment.
- Strong organizational and time management skills.
- Microsoft Office proficiency and general technology aptitude.
- Ability to multitask and prioritize competing requests.
- Ability to lift up to 25 pounds unassisted.
- Ability to stand, walk, and move throughout the office for most of the workday.
- Professional appearance and demeanor.
Preferred:
- Experience in legal services, office services, hospitality, facilities, records management, mailroom operations, document production, or workplace experience roles.
- Experience supporting attorneys, executives, or professional services environments.
- Experience with conference room management, mail/package handling, print production, or reception support.
- Bilingual English and Spanish communication skills preferred.
- Ability to handle sensitive and confidential legal documents with a high degree of accuracy, discretion, and attention to detail.
- Experience supporting immigration practices, legal document preparation, court filings, courier services, or other time-sensitive legal workflows is a plus.
Qualifications:
- Requires high school diploma, GED, or equivalent work experience.
- Complete Ricoh Legal training within 90 days of hire and maintain any new training requirements.
- Some related copy job experience is preferred.
- Minimum of 1 year of experience in the Legal Industry is strongly desired.
- Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills.
- Demonstrated competency in basic computer skills including proficiency in MS Office Suite.
- Technical aptitude with printers, copy and postage machines and other office equipment. Good customer service skills.
- Good organization skills.
- Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow.
- Requires knowledge and understanding of shipping/receiving procedures.
- Basic electronics knowledge is preferred.
- Possesses ability to work independently and flexibly to complete projects.
- Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
- Possesses ability to comprehend instructions concerning mail delivery.
- Possesses troubleshooting and problem solving skills.
- Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
- Possesses excellent customer relations skills and excellent verbal communication skills.
Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.