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Legal Operations Lead

eTeam Inc.

New York, NY

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JOB DETAILS
SALARY
$45–$50 Per Hour
SKILLS
Accounts Payable, Accounts Receivable, Analysis Skills, Automation, Billing, Billing Records, Communication Skills, Cost Control, Data Cleaning, Data Quality, Detail Oriented, Expense Tracking, Finance, IT Procurement, Interpersonal Skills, Legal, Multitasking, Oracle, Organizational Skills, Past Due Accounts, Power BI, Problem Solving Skills, Process Development, Process Improvement, Record Keeping, SAP, System Integration (SI), Systems Administration/Management, Tableau, Team Player, Technical Support, Time Management, Vendor/Supplier Management, iManage
LOCATION
New York, NY
POSTED
3 days ago
Legal Operations Lead 
Location: Broadway, NY
Duration: 09 months

Key Responsibilities
Vendor Management, Rate Review & Harmonization
  • Manage law firm and vendor rate cards; review and approve rate changes and new rate proposals in alignment with internal policies.
  • Perform rate analysis and approval, ensuring alignment with internal policies and compliance with agreed terms.
  • Track and verify correct rate billing across all legal vendors, ensuring accuracy and alignment with agreed-upon terms and billing guidelines.
  • Maintain records of engagement contracts, billing arrangements, rate structures, and vendor profiles.
  • Assist with firm harmonization and panel optimization efforts
  • Support rate harmonization initiatives to drive consistency and cost optimization across outside counsel.
  • Address timekeeper rate increases requests by assessing their impact on legal spend and ensuring proper justification and approval.
  • Assist with ad hoc data requests, system data cleanup, and special projects as needed.
Invoice Approval
  • Oversee high-volume invoice review and approval workflows, ensuring accuracy against PSKY billing guidelines and managing exceptions and appeals.
  • Collaborate with outside counsel and internal attorneys to ensure matters are accurately established for invoice submission and to address issues that may impede timely submission.
  • Respond to law firm inquiries and resolve rate and invoicing concerns.
  • Coordinate with intercompany AP departments to ensure timely payment release and investigate and resolve unpaid invoices in SAP and Oracle.
  • Collect monthly accruals from outside counsel and follow up with non-compliant firms.
Technology & Process Optimization
  • Support legal technology platforms (eBilling, matter management, iManage) and contribute to system enhancements.
  • Identify and implement process improvements focused on automation and scalability.
  • Ensure data integrity across systems and assist with system integrations where necessary.
  • Liaise between legal, finance, IT, and procurement teams to streamline processes and ensure alignment.
Qualifications
  • Bachelor’s degree in Business, Finance, or a related field.
  • 5 years of experience in legal operations, with specific experience in rate management, outside counsel management, or a related role within a corporate legal department or law firm.
  • Experience with SAP or Oracle.
  • Hands-on experience administering eBilling platforms (e.g., CounselLink, Collaborati, TeaClientonnect, eCounsel).
  • Experience managing high-volume invoice review and approval processes, with a strong understanding of the end-to-end invoice lifecycle, including work in progress, invoicing, accounts payable, and accounts receivable.
  • Knowledge of timekeeper rate cards
  • Strong analytical skills with proficiency in Excel, Power BI, Tableau, or similar tools.
  • Excellent attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable working independently in a fast-paced environment where you’ll work on multiple projects at the same time, while meeting tight deadlines.
  • Strong communication and interpersonal skills, with a collaborative mindset.

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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