Legal Partnership Case Manager

POSITION ANNOUNCEMENT

Legal Partnership Case Manager

Salary Grade: 23

Salary Range: $86,502 - $100,904

The Research Foundation for Mental Hygiene, Inc. is seeking a qualified candidate to fill the position of Legal Partnership Case Manager. The Medical/Public Health-Legal Partnership Case Manager serves as a liaison between program participants, healthcare/public health teams, and external legal partners.

This role identifies and addresses legal needs that impact health outcomes, ensuring participants receive coordinated legal support. The Case Manager conducts intake and assessment, runs conflict of interest checks, develops service plans, facilitates referrals, and monitors participant progress toward defined legal and health-related goals.

Key Responsibilities:

• Receive and review referrals from program staff regarding participants' legal needs.
• Conduct comprehensive intake, screening, and assessment to identify legal and social determinants impacting health.
• Run conflict of interest checks with the potential legal partner the participant will be paired with
• Develop individualized service plans in collaboration with participants, healthcare providers, and legal partners.
• Serve as a bridge between participants, program staff, and external legal service providers to ensure effective communication and coordination.
• Facilitate referrals to appropriate legal resources and support participants through the referral and engagement process.
• Follow up on active cases to ensure continuity of care and progress toward resolution of legal issues.
• Manage and prioritize a caseload, ensuring timely and effective service delivery.
• Monitor participant progress toward legal partnership goals and adjust service plans as needed.
• Maintain accurate, timely, and confidential documentation of all case activities, outcomes, and communications.
• Track and report program metrics, outcomes, and trends related to legal needs and interventions.
• Participate in interdisciplinary team meetings and contribute to program development and quality improvement efforts.
• Educate participants and staff on available legal resources and the impact of legal issues on health outcomes.

Minimum Qualifications:

• Bachelor's degree in social work, public health, human services, or a related field required
• 3 years of experience in case management, care coordination, or social services, preferably within healthcare, public health, or legal services settings.

Preferred Qualifications:

• Master's degree preferred
• Experience working within a Medical-Legal Partnership (MLP) or similar integrated service model.
• Experience working with diverse, criminal legal system-impacted, and underserved populations.
• Strong organizational skills with the ability to manage multiple cases and priorities effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate across multidisciplinary teams.

Work Environment:

• This position may operate in healthcare, public health, or community-based settings and may involve a combination of in-person and remote work.
• Occasional local travel may be required to meet with partners or participants.

Remote Work Policy: DOHMH employees working through RFMH are allowed a Hybrid option post training and onboarding.

Sponsorship Policy: Applicants must be currently authorized to work in the United States. This location does not sponsor or assume sponsorship of employment visas at this time.

Location: 42-09 28th Street, Long Island City, NY 11101

To Apply: Submit a resume and cover letter on our website at https://rfmh.applicantpro.com/jobs/ . Only applications submitted through our website will be considered.

The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer.

The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Affirmative Action/Equal Opportunity Employer - Disabled/Veteran, 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a) compliant.