You enjoy analyzing performance data, identifying trends, and turning insights into actionable recommendations.
You thrive in a role that combines relationship management, operational oversight, and accountability for results.
You are highly organized, detail-oriented, and motivated by improving performance, processes, and client outcomes.
Hybrid schedule
Profit sharing potential
If that describes you, we need to talk!
What your future day will look like:
Produce and distribute performance reports while analyzing key operational metrics, trends, and opportunities for improvement.
Serve as the primary point of contact for assigned legal servicing partners, providing guidance and supporting strong working relationships.
Analyze Key Performance Indicators including (but not limited to) Legal Scorecards, Garnishment Goals, Renewal Goals, Suit Goals, and other client-specific metrics.
Utilize Microsoft Excel and internal data systems to identify performance trends, risks, and account-level opportunities.
Translate data findings into actionable insights and communicate recommended adjustments to servicing partners.
Ensure sustained accuracy and attention to detail across reporting cycles.
Monitor partner performance against service standards and client expectations while identifying and addressing performance gaps.
Conduct performance reviews, document action plans, and ensure follow-through on corrective measures and operational initiatives.
Collaborate with internal departments to resolve issues, improve workflows, and support client and operational objectives.
Analyze processes, identify efficiency opportunities, and contribute to ongoing performance improvement and risk mitigation efforts.
Benefits offered:
Health/Dental/Vision
Retirement
Profit Sharing
PTO
Type: Direct Hire
To be a champion in this role, you will need:
High school diploma required; bachelors degree preferred
Advanced Excel proficiency
Legal collections, debt collection, financial services, or related industry experience is a plus
Excellent analytical skills with the ability to interpret data and identify trends
Strong written and verbal communication skills with the ability to manage multiple stakeholder relationships
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
#hiringperfected
Numbers & Facts
Location
Greenville, SC
Salary
$48,000–$58,000 Per Year
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Detail Orientedunmatched
Documentation Planunmatched
Financial Servicesunmatched
Follow Throughunmatched
High School Diplomaunmatched
Legalunmatched
Metricsunmatched
Microsoft Excelunmatched
Microsoft Windows System Internals/Programmingunmatched
Operational Auditunmatched
Operational Measurementunmatched
Operational Supportunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Analysisunmatched
Process Improvementunmatched
Relationship Managementunmatched
Risk Managementunmatched
Sales Managementunmatched
Scorecardingunmatched
Trend Analysisunmatched
Writing Skillsunmatched
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