*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*The Legal Services Aide provides support for the overall function of the Immigration Legal Services (ILS) department with a primary function of assisting clients with various legal services offered by the ILS program.ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to inquiries about possible immigration legal services offered by the ILS program and establishes appointments appropriate to scheduling availabilityConducts initial pre-screening interviews to collect information and copy documentation necessary to complete immigration formsCompile and package all necessary documents for the submission of applications.Tracks progress of cases and follows up on requests for evidence, denials or other actions, communicating by telephone, mail, fax and/or email with the client and Immigration authorities as needed after a case is openedDirectly assists the ILS team with tasks as directed, such as communication with clients, making appointments, maintaining files, and other assigned projectsPerforms other duties as assignedQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to complete basic clerical functions and office operations, including typing, filing and Microsoft Office applications.Strong organizational skills and ability to meet multiple deadlines.Cross cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.Broad knowledge of practices, principles, and methods employed in the resettlement of refugees.Possesses a valid driver's license; has a reliable and consistently available vehicle; and must carry automobile liability insurance at the level of $100,000/300,000/100,000.Demonstrates commitment to the mission, values and vision of Lutheran Family Services Rocky Mountains.EDUCATION and/or EXPERIENCEThis position does not require a college degree but a High School diploma or equivalency and two or more years of related experience and/or training; or equivalent combination of education and experience.Previous immigration related experience preferred.LANGUAGE SKILLSAbility to read, analyze, and interpret professional journals, or governmental regulations. Ability to write reports, business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Preferred: Ability to read, write and speak one or more of the languages of the clientele LFSRM serves including: Spanish.SCHEDULEPart-time, 20 hours per week.Monday - Thursday, 10:00 AM to 3:00 PM. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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