Legal VA Case Manager

*******************************************************How to Apply:********************************************************
Your application will be evaluated based on your ability to follow instructions. To be considered for this position, you must submit the following:

1. Resume
2. Cover Letter
3. References

Please ensure that all information provided is accurate and truthful. Failure to follow these instructions will result in disqualification from consideration.

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About the role

Are you someone who loves to connect with others? Can your circle of friends count on you to be that listening ear, always there and with the most heartfelt advice? Then look no further! Case Managers manage our clients’ cases from start to finish.  Our case managers take great pride in the degree of client contact and case involvement they are able to experience each day. Each Case Manager works alongside our attorneys to create a deeper sense of understanding and investment in each client’s unique situation. This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files.

What you'll do

Key responsibilities:

• Preparing and submitting medical documents throughout the VA claims process.
• Speaking with clients to address their case status, benefit updates, and answering any questions.
• Communicating with Board of Veteran Appeals, Regional Office, and checking the Veteran’s Benefits Management System to make sure the case is proceeding accordingly. 
• Maintain close communication with partnered attorney(s) to assure information is accurate and updated regarding the client and their case.
• Answer/make calls regarding medical record review and file preparation.

DLG Case Manager: “I love that I get the chance to see a case through from beginning to end and have frequent interaction with the clients. I feel a great sense of fulfillment when my clients win their cases – not only has all of the hard work paid off, but my clients get to move on with their lives and focus on their health and their families.”

We want our employees to be happy and healthy, internally and externally.  To achieve this goal, we offer personalized feedback and programs based on the evolving needs of our employees. Some of our commonly praised programs include volunteer days, community clinics, high school scholarships, and regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events.

Our comradery and community involvement help us cultivate our mission, creating a stronger and more dynamic team while working together to help improve the lives of our clients.

Qualifications

• 2-3 years of experience in case management
• Ability to commute to the Troy office 3 days a week
• Understanding of the VA claims & appeals process
• Ability to prosper in fast-paced environments
• Ability to be on the phone for extended periods of time
• Associates or Bachelor's degree in related fields

Pay

$20-$24/hr

Hybrid Schedule (3 days in office)

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions and have critical thinking skills.

Do not apply through the ‘contact’ information on the website

*******************************************************How to Apply:********************************************************
Your application will be evaluated based on your ability to follow instructions. To be considered for this position, you must submit the following:

1. Resume
2. Cover Letter
3. References

Please ensure that all information provided is accurate and truthful. Failure to follow these instructions will result in disqualification from consideration.