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Lemon Law Case Manager

Law Firm

Irvine, CA

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JOB DETAILS
SALARY
$25–$30 Per Hour
SKILLS
Case Management, Communication Skills, Consumer Protection, Consumer Regulations, Customer Relations, Customer Support/Service, Dental Insurance, Documentation, Health Insurance, Legal, Litigation Settlement, Maintenance Services, Multilingual, Record Keeping, Repair Orders, Risk Analysis, Spanish Language, Time Management, Vision Plan, Writing Skills
LOCATION
Irvine, CA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

We are seeking an experienced Lemon Law Case Manager to join our growing legal team. This full-time, in-person position is ideal for candidates with California Lemon Law (Song-Beverly Act) or related legal case management experience who thrive in a fast-paced law firm environment.


This role focuses on managing Lemon Law and consumer warranty cases from intake through settlement or litigation handoff, with an emphasis on compliance, organization, and exceptional client service.

Salary Range: $25 – $30 per hour (DOE)

Key Responsibilities
  • Manage California Lemon Law cases from intake through settlement or litigation referral
  • Serve as the primary client liaison, providing regular case updates and education
  • Review and organize vehicle purchase agreements, warranties, repair orders, and service records
  • Track statutory deadlines, mileage thresholds, and repair attempt requirements under the Song-Beverly Consumer Warranty Act
  • Prepare Lemon Law demand packages, notices, and supporting documentation
  • Communicate with vehicle manufacturers, dealerships, defense counsel, and third parties
  • Coordinate inspections, expert evaluations, mediations, and hearings
  • Maintain accurate records in the firm’s legal case management system
  • Collaborate with attorneys and operations teams to ensure case readiness and valuation accuracy
  • Identify case risks, deficiencies, or compliance issues and escalate as needed 
Required Qualifications
  • 2+ years of Lemon Law, consumer protection, or legal case management experience
  • Working knowledge of California Lemon Law procedures and timelines
  • Experience managing a high-volume legal caseload
  • Strong organizational, documentation, and deadline-tracking skills
  • Professional, client-focused communication abilities
Preferred Qualifications
  • Direct experience with California Lemon Law (Song-Beverly Act)
  • Prior experience in a plaintiff-side law firm
  • Bilingual (Spanish preferred)
  • Experience using CASEpeer or similar legal case management software
  • Strong written communication and documentation skills 
Job Details
  • Job Type: Full-time
  • Schedule: 8-hour shift
  • Work Environment: In-person
Salary Range: $25 – $30 per hour (DOE)


Compensation & Benefits
  • Competitive salary (based on skills and experience)
  • Sign-on bonus eligibility
  • 401(k)
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • Paid sick leave
Work Location Requirements
  • Ability to commute to Irvine, CA (required)
  • Ability to relocate to Irvine, CA prior to start date (required)

About the Company

L

Law Firm

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