Liability Claims Representative

Liability Claims Representative

Salary

$73,694.40 - $103,792.00 Annually

Location

San Bernardino, CA

Job Type

Full-time

Job Number

26-12119-01

Department

Risk Management

Opening Date

09/19/2026

Closing Date

10/2/2026 5:00 PM Pacific

FLSA

Non-Exempt

• Description
• Benefits
• Questions

The Job

Earn an Annual Salary Up to $103,792!

Salary negotiable commensurate with qualifications

The Risk Management Department is recruiting for a Liability Claims Representative who will administer liability claims from inception to resolution. Liability Claims Representatives conduct office and field investigations and research applicable laws, codes, and resolutions to determine the extent of County liability. Liability Claims Representatives also prepare reports of findings and make recommendations on the settlement or denial of claims, attend settlement conferences and mediations, and monitor all court actions and attorney representation.

For more detailed information, refer to the Liability Claims Representative job description.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and Memorandum of Understanding (MOU).

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

A hybrid telework schedule may be offered upon satisfactory work performance. Some departments may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.

Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Experience: Three (3) years of full-time experience adjusting tort liability claims or equivalent complex liability claims experience from inception through closure.

Desired Qualifications

The ideal candidate will have five (5) or more years of complex litigated claims adjusting experience (i.e., serious bodily injury or wrongful death) at all phases of the process in a public sector environment. The ideal candidate should also possess an adequate mix of experience, education, professional insurance training; preferably in liability claims management and demonstrate strong leadership and interpersonal communication skills. College and/or insurance education coursework is also highly desirable.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Do not refer to a resume, as it will not be reviewed.

Application Procedure:

Please complete and submit the online employment application and supplemental questionnaire by 5:00PM Friday, October 2, 2026.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

If you require technical assistance, please review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

Review important Applicant Information and the County Employment Process for more information

Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

INSTRUCTIONS: The application and supplemental questions below will be used to determine minimum qualifications and in a competitive evaluation. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered. Do not refer to a resume as it will not be reviewed.

• I have read and understand the above statement.

02

Catastrophic Bodily Injury: Indicate your experience. Check all that apply. Be sure to clearly describe your experience in the work experience section of your application for consideration.

• I have experience adjusting litigated catastrophic bodily injury/death claims.
• I have experience adjusting non-litigated catastrophic bodily injury/death claims.
• I have experience reporting litigated catastrophic bodily injury/death claims.
• I have experience reporting non-litigated catastrophic bodily injury/death claims.
• None of the above.

03

Public Sector Agency: Indicate your experience adjusting liability claims for a public sector (county, government, school, state, etc.) agency. Check all that apply. Be sure to clearly describe your experience in the work experience section of your application for consideration.

• I have experience adjusting litigated liability claims for a public sector agency.
• I have experience adjusting non-litigated liability claims for a public sector agency.
• None of the above.

04

Medical Malpractice: Indicate your experience. Check all that apply. Be sure to clearly describe your experience in the work experience section of your application for consideration.

• I have experience adjusting litigated medical malpractice claims.
• I have experience adjusting non-litigated medical malpractice claims.
• None of the above.

05

Law Enforcement: Indicate your experience. Check all that apply. Be sure to clearly describe your experience in the work experience section of your application for consideration.

• I have experience adjusting litigated claims involving law enforcement organizations.
• I have experience adjusting non-litigated claims involving law enforcement organizations.
• None of the above.

06

Employment: Indicate your experience. Check all that apply. Be sure to clearly describe your experience in the work experience section of your application for consideration.

• I have experience adjusting litigated employment claims.
• I have experience adjusting non-litigated employment claims.
• None of the above.

07

Training: Indicate your professional insurance training. Check all that apply. Be sure to clearly describe your experience in the work experience section of your application for consideration.

• Associate in General Insurance (AINS) training.
• Associate in Risk Management (ARM) training.
• Chartered Property Casualty Underwriter (CPCU) training.
• I have other training. (Indicate in question # 8.)
• I have no related training.

08

Other Training: If you checked "Other" for the above question, indicate training below. If you did not check "Other" for the above question, indicate "N/A" in the answer field.

09

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

10

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. For detailed instructions, download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

11

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the work experience section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs