Liaison Package Handler

Luxer One

Menlo Park, California

JOB DETAILS
SKILLS
Customer Relations, Email Technology, Employee Assistance Plan, Interpersonal Skills, Maintain Compliance, Mentoring, Order Delivery, Organizational Skills, Property Management, Shipping/Receiving
LOCATION
Menlo Park, California
POSTED
10 days ago
Package Liaison Handler – Menlo Park, CA (Part Time) <\/span><\/span><\/b><\/span><\/span>
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Mon/Wed/Fri 2:30pm -7:30pm<\/span><\/span><\/span><\/span><\/span>
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Luxer One is looking for a professional, personable, organized and customer -focused individual to provide package management service to a luxury apartment building in the Menlo Park area. Come join our growing team!<\/span><\/span><\/span><\/span>
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This service representative will help organize and maintain package reception rooms/locker systems at an apartment complex located in Menlo Park. The service rep will visit their assigned property/properties multiple times a week, and perform various duties.<\/span><\/span><\/span><\/span>
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What You’ll Do:<\/span><\/span><\/span><\/span>
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  • Provide in -person support to residents having package questions/issues<\/span><\/span><\/span><\/span><\/span>
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  • Log recently -delivered packages into the property's automated package management system<\/span><\/span><\/span><\/span><\/span>
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  • Deliver packages to resident doors or in -unit<\/span><\/span><\/span><\/span><\/span>
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  • Organize packages within the room, to make it easier for residents to find their packages<\/span><\/span><\/span><\/span><\/span>
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  • Identify aging/stale packages and prepare them to be returned to sender<\/span><\/span><\/span><\/span><\/span>
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  • Email Correspondence with on -site residents and property staff<\/span><\/span><\/span><\/span><\/span>
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  • Serve as a primary liaison between the property and the package management provider support team<\/span><\/span><\/span><\/span><\/span>
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  • Deliver certain packages directly to residents' doors<\/span><\/span><\/span><\/span><\/span>
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  • Perform lightweight maintenance on the locker/package room management system<\/span><\/span><\/span><\/span><\/span>
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    This is a part -time role, but this role is also part of a new, expanding service program – with opportunities for growth as the program expands.<\/span><\/span><\/span><\/span>
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    Requirements<\/h3>

    Who You Are:<\/span><\/span><\/span><\/span>
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    • Professional and Interpersonal. You will be working in an upscale apartment building and will be expected to build and establish positive, friendly relationships with both property managers and residents.<\/span><\/span><\/span><\/span><\/span>
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    • Access to reliable transportation (e.g. a personal car or access to Metro) Ideally, the candidate would live in the South Bay or Menlo Park area.<\/span><\/span><\/span><\/span><\/span>
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    • Comfortable using technology and writing emails (you will be using a digital package management system and Gmail)<\/span><\/span><\/span><\/span><\/span>
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    • Good organizational and independent problem -solving skills<\/span><\/span><\/span><\/span><\/span>
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    • Must be able to work effectively in environments with varying temperatures, including heat and cold, ensuring adherence to safety protocols<\/span><\/span><\/span><\/span><\/span>
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    • Ability to move and arrange packages, some of which may be bulky (up to but not exceeding 60 lbs)<\/span><\/span><\/span><\/span><\/span>
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    • At least 18 years old.<\/span><\/span><\/span><\/span><\/span>
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      Benefits<\/h3>

      What’s In It For You:<\/span><\/span><\/span><\/span>
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      • You’ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow. We promoted 42% of our employees last year!<\/span><\/span><\/span><\/span>
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      • As “Luxens”, we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees.<\/span><\/span><\/span><\/span>
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      • 401K with employer match<\/span><\/span><\/span><\/span>
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      • Accrued PTO to relax, recharge, and rest<\/span><\/span><\/span><\/span>
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      • Accrued Paid Sick Leave<\/span><\/span><\/span><\/span>
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      • Employee Assistance Program<\/span><\/span><\/span><\/span>
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      • Liaison Uniform and Equipment Provided<\/span><\/span><\/span><\/span>
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About the Company

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Luxer One